Customer Testimonials

 

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DealerRater Apr 10, 2021

Luis helped me secure the exact car I wanted and worked with my schedule to make it happen. I first contacted him about a month ago and we stayed in touch to make the deal happen. After weeks of following up to make sure the specific car was still available, Luis kept me updated and was very accomodating with any questions I had or requests. During my time at Norm Reeves Cerritos, Luis made sure that I was happy with the agreement on the vehicle. This was my first time purchasing a vehicle, and would more than gladly come back ...

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DealerRater Apr 10, 2021

Susanna provides excellent customer service. Very accommodating and helpful thats why we always go back to her to get our cars. Very happy with her service.

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Facebook Apr 10, 2021

Norm Reeves Honda was quick on time and professional.

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DealerRater Apr 10, 2021

I recently purchased the 2021 Hyundai Palisades Calligraphy trim with Zo Saleem (and his associate Victor Soto). What a smooth and wonderful buying experience!!! Not only did Zo give me the best price within 100 miles of me but the customer service was top notch. During COVID, Zo delivered the car to my house himself, had all the paperwork ready to go so all I had to do was sign...as well as two roses, key chains, a pretty pink bow and such great service. Smile and a great attitude. Seamless and efficient way to buy a car! To top it off, ...

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DealerRater Apr 9, 2021

I always get outstanding service from Q holt Besides the fact that toyoda Cars and trucks are great products The customer service folks always treat me like I'm family thank you for the great experience that's why keep coming back.

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DealerRater Apr 9, 2021

I purchased my first car through Meysam and he did an awesome job walking me through the process and making it possible for me to get my brand new car!

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DealerRater Apr 9, 2021

Came in for a safety recall. Gabriela Dominguez helped with getting the service performed with the techs and resolved some unexpected problems that arose with a solution that was great for everyone. I have been coming here for several years now and will continue to as long as live close by with how excellent the service has been.

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Google Apr 9, 2021

Gilbert Ruiz was amazing! I came in with what I thought to be unrealistic demands, and he made it happen. We came to test drive only, and we ended up leaving with more than I dreamed. Thank you for making our little family exceptionally happy! -Kristin and Jeremy

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DealerRater Apr 8, 2021

Excelente servicio y atension, la espera fue minima, el precio fue accessible, excelente cortecia del personal asi como su presentacion, atencion en ingles y español...

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DealerRater Apr 8, 2021

I had an amazing experience at Norm Reeves Honda in Cerritos, not only once but twice! Kelvin Funes helped my son and I, get the vehicle that we were looking for. He is very knowledgeable and provided us with excellent customer service. He went above and beyond to help us get the perfect vehicle. Thank you so much, Kelvin! We are very happy! I highly recommend Kelvin, he is an amazing person and will provide you with a pleasant experience at Norm Reeves Honda.

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DealerRater Apr 8, 2021

Great customer service ! Susanna made buying my new Honda so easy . She found me exactly what I was looking for . Very highly recommended if your looking for a new car .

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Cars Apr 8, 2021

This is my second car from norm reeves Honda in Cerritos they are very friendly, helpful, and very understandable of all situations, they try their best to help out the best way possible. I will always go to them

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DealerRater Apr 7, 2021

Excellent service, very thoughtful and considerate. Nice and humble person, thank you for being a great person . I really appreciate everything. Thank you for your patience

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DealerRater Apr 7, 2021

Susanna Was extremely helpful! It was my fiancé’s first time purchasing a car and like and 20 something year olds we don’t have the best credit but she made it work! She is wonderful and has a good attitude!

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DealerRater Apr 7, 2021

Susana was very helpful, I had talked to another salesman at this dealership over the phone and they weren’t too helpful, where as Susanna exceeded my expectations, was very informative and friendly. I will recommend her when someone is looking for a new car. Thank you !

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DealerRater Apr 7, 2021

She was amazing. Gave me a concrete price online and kept her word when I walked inside the dealer. Quick deal. She is the best!

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DealerRater Apr 7, 2021

We had a wonderful experience with Susanna. She’s so helpful and an honest sales person. She made us feel very comfortable! I highly recommend working with Susanna!

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DealerRater Apr 7, 2021

First service appointment was quick and smooth. Able to check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and went to check. Although I bought my car here, this is not the closest Honda dealership to my home, so I'm not yet sure where I'll look for service in the future.

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DealerRater Apr 7, 2021

Norm Reeves Honda is efficient, courteous and extremely friendly. They provide you excellent care in a timely and efficient manner. I would recommend them to all my friends and family.

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DealerRater Apr 7, 2021

Jojo Bayas, a very professional Salesrep, very detailed and expalined well. My husband and I went to so many dealership and we were impressed with the knowledge and excellent showmanship Jojo has. Norm Reeves excellent and clean location and lots of car and color to choose. We did not have a hard time selecting our choice. Salesrep Jojo, highly recommended. Norm Reeves, highly recommended.

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DealerRater Apr 6, 2021

Mr Trieu was amazing and easy to work with when buying my Type R. Before this I had gone to at least half the Honda dealers in SoCal I have not met a salesperson as good as him. Norm Reeves Cerritos is also the friendliest and best Honda dealer that I have purchased a vehicle from.

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DealerRater Apr 6, 2021

Awesome! Ty Trieu is the best salesman I ever met. He helps us from head to toe to find the best vehicle as our expectations.

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DealerRater Apr 6, 2021

Trinity Gussman has always been very helpful and knowledgeable regarding my car. She has been helping me over five years and her help was outstanding.

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Google Apr 5, 2021

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DealerRater Apr 5, 2021

Got me in and out quickly. Reviews my previous service record to ensure I was not being charged for services not needed. My car was ready before the promised time.

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DealerRater Apr 5, 2021

Susanna was very patient with us when we got our car. She was fast and to the point, and answered any questions that we had. I would definitely recommend Susanna to anyone that is looking for a new car!

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DealerRater Apr 5, 2021

Excellent service, followed up with us last minute before closing and I was surprised. We appreciated the details she went over for my first car purchase and everything was up front and to the point! Thank you Susanna!

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DealerRater Apr 4, 2021

Mike was a great salesperson and this dealer made the buying process smooth and painless. Upfront and honest and will recommend them to anyone e.

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DealerRater Apr 4, 2021

Q was most kind, and did allow for a need the Prius has, and that the fees I paid for service will pay against the MAF control the car still needs.

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Google Apr 4, 2021

Gilbert Ruiz; Amazing guy! He is so nice and helpful. Just talk to him you can see his honest face.

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DealerRater Apr 4, 2021

We drove one and a half hour to Vista only to find the used car we were interested in was sold. However, Mike offered us a great deal for a new car that we could not refused. He made our drive to Vista worthwhile. Had an excellent experience with Mike and Nester. We left a very happy customer!!

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DealerRater Apr 3, 2021

A great experience trading in my 2014 CRV, and driving out with a 2021 CRV. Sales person Louis Mesquita was friendly, attentive and knowledgeable. I was able to select a vehicle from inventory, complete the paperwork and drive off in less than four hours!

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DealerRater Apr 3, 2021

Chandika De Silva sold me a new 2021 Honda Pilot & Civic . He made the process quick and pleasant. I would highly recommend Norm Reeves Honda and the excellent salesman Chandika, he was very friendly and personable. . Thank you Chandika and Norm Reeves Honda in Cerritos.

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DealerRater Apr 3, 2021

Service customer kept me informed of the order process, to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario.

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DealerRater Apr 3, 2021

Excellent, Fast, knowledgeable, courteous and friendly service received. I went for a recall service appointment, so there's not much I can add. Thank you.

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Google Apr 2, 2021

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DealerRater Apr 2, 2021

Excellent communicator, knowledgeable, advise with the interest of the client in picture. Great follow up and excellent service. Practical and fast delivery. Flexible in terms

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Cars Apr 2, 2021

Diego worked very well with us and made the process of leasing a new car very easy. He made sure we were satisfied and overall made the day enjoyable

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DealerRater Apr 2, 2021

Another great experience at norm reeves Cerritos. If you need a new car don’t hesitate and contact ty!!hell take care of you. Thanks ty 🙏🏼

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Google Apr 2, 2021

I have not bought a vehicle in 21 years. Needless to say walking into the dealership was scary. My experience turned out to be so wonderful. From the 1st phone call to actually walking in, I was treated so nicely. My salesman Jonathan was just fantastic. I am an old little Italian grandma and he just took his time, treated me with such respect, that I felt so comfortable. I am very satisfied with my vehicle and with the whole experience. Fair price, honest answers and good customer service. Have zero regret on my decision to go with Norm Reeves.

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Google Apr 2, 2021

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DealerRater Apr 2, 2021

Staff was courteous, efficient and knowledgeable from check in to service rep. Gabriel Dominguez - I give her 5 Stars. Gabriel sent me text, emailed and called with information re the service.

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Google Apr 2, 2021

Konstantin was great! Thank you so much for such a great car buying experience.

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DealerRater Apr 1, 2021

Excellent on all aspects of his job, very patient and explained everything very clearly. I will definitely recommend him to family and friends. Great atmosphere.

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DealerRater Apr 1, 2021

Really went out of his to help us and acknowledging us about trade in with our current vehicle. Also, very informative about what's needed.

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DealerRater Apr 1, 2021

I just bought an Accord Touring Hybrid form Norm Reeves Honda today. It was an excellent experience and Christy Nuval is the main reason for this . She is a first class professional....From our first contact via email and phone to the time spent at the dealership she made the entire car buying process pain free. I highly recommend Christy to anyone wishing to by a Honda here in Southern California ! Jeff Moore - VERY SATISFIED CUSTOMER

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DealerRater Apr 1, 2021

I appreciate Adrian's service. He works quickly while providing you with all the necessary information. Norm Reeves Cerritos has my business and will definitely be referring others when they are looking for a new car.

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DealerRater Apr 1, 2021

Great customer service ( well done ) Repair took care of my AC problem and car is working perfect now They also added 12 months or 12K miles warranty on it However they don't offer shuttle service or loan car

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DealerRater Apr 1, 2021

She was very helpful and patient! Love the customer service, her hair was very silky and pleasant to look at, will be coming back fursure !

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DealerRater Apr 1, 2021

Efficient, friendly, & fast. If you know what you want Susanna is your go to woman! Wasted no time very quick process. Thank you Susanna for your help.

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DealerRater Apr 1, 2021

Very Good service from Emilio Diaz. This was the easiest and quickest experience I have ever had purchasing a new vehicle! Everyone was very friendly.. Knowledgeable.. and to the point! No Haggling! Thanks to Emilio

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DealerRater Mar 31, 2021

Mr. Porter was amazing! He was patient not pushy at all and very knowledgeable! Thank you soo much! Will definitely come back to him again

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DealerRater Mar 31, 2021

Darrell provides stellar service, hands down! This is my second vehicle purchasing at Norm Reeves Honda,, and on both occasions he located the vehicle/color that I wanted and delivered it.. Lets not forget about the process..... Darrell is very thorough, efficient, and quick. He truly goes above and beyond to get you what you desire.

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DealerRater Mar 31, 2021

Excellent customer service. Friendly personnel. Kash was my salesperson and he was really great. He went above and beyond to make sure there is no confusion

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DealerRater Mar 31, 2021

I had the opportunity to work recently with Jeff for a 2021 Civic. He is a honest individual, true professional and a pleasure to work with. He kept is word on the estimate provided to me in email down to the penny. No strings attached and no hidden fees. I will recommend Jeff to my friends and family.

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DealerRater Mar 30, 2021

Jimmy is very friendly, helpful, patient & professional. We can't find anything that we are not satisfied with his assistance when leasing the Honda Civic at Norm Reeves W. Covina.

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DealerRater Mar 30, 2021

Outstanding work! They dealt with the insurance company, arranged and contacted enterprise for car rental and completed the work in a very timely manner. You can’t tell there was ever any damage it looks great!

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DealerRater Mar 30, 2021

My name is Richard From San Diego thank you to mike momo for helping for my Honda,Gambate Kudasai.(keep Up the good Work) the best.

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DealerRater Mar 30, 2021

The sales rep David Gutierrez was amazing. He inform me he was new but he helped me trade in my car and get an amazing new car. Amazing experience I had with him specially him being new.

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DealerRater Mar 30, 2021

Great working with David and AJ. David was working very fast and didn’t try to pressure us at all when we were looking at our Ford Escape. He’s a very easy going guy and helped us with anything we had going on. AJ was the sales manager we worked with us who was a genuine pleasure to work with. The place is packed with people for a reason. Lastly Frank Wong killed it with a faulty DMV system. He kept trying and refreshing the computer until it worked for us. Thanks to the team!

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DealerRater Mar 30, 2021

Very helpful, got me In the vehicle that I wanted, not only that , he also helped with what was on my budget. Will go back once my lease is over

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Google Mar 30, 2021

We were assisted by Alex Garcia, who is extremely generous in showing/helping us getting a new Honda! Super pleasant experience and we’ll be sure to work with Norm Reeves Honda Superstore again.

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DealerRater Mar 29, 2021

09. Christy Nuval of Norm Reeves Cerritos set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Christy was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Pointing out from many options that can fit my needs. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Thank you Christy!

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DealerRater Mar 28, 2021

Kim, is an awesome person and salesperson. She made me feel welcomed and my car shopping a wonderful experience at Norm Reeves Honda from start to finish.😄 Thank you so much, Kim!!!

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DealerRater Mar 28, 2021

I had an excellent experience leasing a new Venza. Adrian and Jorge did an great job explaining the various aspects of the lease and my options.

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DealerRater Mar 28, 2021

Jeff was amazing, spoke to him back and forth via email on the price I can get for my car. Not pushy like other salesmen. I was specific on what car I wanted and he made sure it was there. He is very professional and definitely the best!

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DealerRater Mar 28, 2021

I have always been treated very well by the employees of this dealership. All of the employees I have had contact with were very friendly and professional. My vehicle is serviced/repaired by the promised time. My friend and his wife have been having their Hondas serviced at this dealership. When I purchased my Honda Accord, they were the ones that recommended that I come here. So far, I’m happy I did.

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DealerRater Mar 28, 2021

I had a great experience at Norm Reeves Honda buying my Honda CR-V. The trade in on my previous Honda was extremely fair and the negotiation process was short with no stressful sales tactics . All my conversations and dealings with Kim Kelly Lujan and Susanna Lim were professional, considerate and efficient. They both took the time to explain and go through everything with me . It was a great experience and will return when I want to purchase another Honda.

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DealerRater Mar 28, 2021

The service was quick and very helpful for me to get a quick apprival on the Sunbit finance. My CRV was well serviced and the service advisor.was very helpful.

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DealerRater Mar 27, 2021

This Toyota dealer has always been fair and honest. I would recommend Robert Farr as their service advisor always. Thank you for the great service.

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Google Mar 27, 2021

From my first phone conversation to the closing of the sale my experience with Norm Reeves Honda was stellar. I came in with a specific goal in mind and Ted Crutchley worked hard for me and was great to work with. It was one of the most pleasant car buying experiences I've ever had. Never once did I feel pushed, connived or uncomfortable. Thank you to all the people at Norm Reeves Honda. You were all super nice and funny! I appreciate your humor and relaxed attitude while still being professional!

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DealerRater Mar 27, 2021

Great service and made the process of buying a car easy and fast! I will definitely use them again in the future for my next vehicle purchase.

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Google Mar 27, 2021

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DealerRater Mar 27, 2021

It is always easy to make an appt.; they keep to their promised schedule. Joshua, the service advisor assigned to me, was kind and helped me resolve an issue getting my phone to talk to my radio before we even got to the servicing of the car. He also explained to me options and pricing for my car service. I was happy with my experience at this dealership. darlene morgan

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DealerRater Mar 27, 2021

Luis Gomez is your guy! Made leasing my 2021 CR-V a breeze! Extremely helpful! Made my buying experience great! Thank you Luis!! Highly recommended 🙂

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DealerRater Mar 26, 2021

Excellent communication back-and-forth with Joseph Huynh regarding a irregular noise at the rear of my vehicle. Christopher Silva Gutierrez was the technician that worked on the vehicle and the issue has been resolved from my tests.

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DealerRater Mar 26, 2021

Chandika DeSilva took an extra mile and beyond to make the deal happen , I got the best service ever.He made me feel so comfortable therefore I got 2 vehicles , for sure I will recommend anyone to contact Chandika . Chandika is a big asset to Honda Cerritos Thank you once again for the wonderful service

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DealerRater Mar 26, 2021

I don’t understand timing. I’m sure (Javier?) is a great tech not clear on why it took all day to check fluids and update Apple Car play. Wanted to keep truck overnight to review if hinge needed paint. I see that as ridiculous. We agreed get the part and then review. This is frustrating to me as piece may need paint. So his plan was to keep my truck for two days and then if needed paint we could schedule another day to come in. I get I’m not the only customer just seems like after all ...

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Google Mar 26, 2021

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Facebook Mar 26, 2021

Christian Delgadillo has been outstanding from start to finish and helped me select a gorgeous Honda Civic, while ensuring the entire sales process was as easy as possible (took me less than 2 hours) and fun. What makes Christian stand apart from other salesmen are his positive vibes - you cannot fake this and you feel it every step of the way. You feel you have a trusted confidant! Right from the beginning I told Christian the key things that I needed, and he listened attentively and got to work right away to help get me the car of my choice. ...

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DealerRater Mar 26, 2021

Christian Delgadillo has been outstanding from start to finish and helped me select a gorgeous Honda Civic, while ensuring the entire sales process was as easy as possible (took me less than 2 hours) and fun. What makes Christian stand apart from other salesmen are his positive vibes - you cannot fake this and you feel it every step of the way. You feel you have a trusted confidant every step of the way. Right from the beginning I told Christian the key things that I needed, and he listened attentively and got to work right away to help get me ...

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DealerRater Mar 26, 2021

We went to the Norm Reeves Honda Superstore Cerritos On March 24, 2021. We had a very good experience with the salesman Luis Gomez and also with Mike Aguilar who helped us with the financial services. They were very professional and friendly. We are very happy with our new 2021 Honda CR-V. Thank you for your kind service.

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DealerRater Mar 26, 2021

Thanks 😊 Good job, accurate let me out of this review b b n n n f d s a svd ufv kb rvufx. J d Thanks

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DealerRater Mar 26, 2021

Excellent place, salesperson Luis Rojo was so friendly and got me the car that I was looking for. Luis was Very helpful, and made the process go fast for me.

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DealerRater Mar 26, 2021

Service was courteous and efficient. Person helping with service was knowledgeable and friendly. Got my vehicle back in a reasonable amount of time. Overall great first time service experience.

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DealerRater Mar 26, 2021

Honda made it easy for me to make my appointment and once I got there it was quick and easy.my car was done in a timely manner.

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Facebook Mar 25, 2021

Professional and courteous, could be better on their timing promised. Was told the job would be done in 2 hours and didn’t ya call back until 5 hours later.

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DealerRater Mar 25, 2021

It’s a wonderful place to shop a car,Honda is always my first choice. I was very happy to meet mr Luis yesterday,due to his friendly and nice service not only I had a wonderful new HRV also had a unforgettable experience of car shopping .so, I like to recommend mr Luis the Number 1 on the line.l also want to say mr Luis ‘s humble manner and honest personality gave me a good impression.

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Google Mar 25, 2021

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Google Mar 25, 2021

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DealerRater Mar 24, 2021

Part ordered was received by dealership in a timely manner. Made a hassle free service appointment most convenient to my time. Overall satisfied with visit.

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DealerRater Mar 24, 2021

The sales man Randy Magno (somehow he is not listed in below salesman list) is so professional and smart to complete the purchase process very smoothly, so happy to buy this new car from him, as well as the offer was excellent!

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DealerRater Mar 24, 2021

Fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fu place to be

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DealerRater Mar 24, 2021

The Cerritos Dealer and it staff speak for themselves in the service they provide in every way the customer, the servlce they provide on your vechicle. You have an EXCELLENT STAFF. Thank you

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DealerRater Mar 23, 2021

Excellent sale person. She’s quick & profesional. paperwork was ready for us to sign & go. She got us the price we wanted. I recommend her. You guys won’t regret getting her as your sales person.

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Facebook Mar 23, 2021

Great service and excellent job!!

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Google Mar 23, 2021

The service and parts department here is unmatched! The customer service is excellent and everyone is friendly and knowledgeable! Will definitely be bringing my vehicle to this location for all future service!

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DealerRater Mar 23, 2021

Christy is very nice and helpful. She is friendly and not pushy at all. I feel at ease with her around. I’ll go there for some more paperwork with the finance department and she will be there as well. If my friend is considering Honda, she is the person I will recommend.

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DealerRater Mar 22, 2021

Great experience. Easy and friendly salesman. Will return for another purchase when it's time for a new car. Wide selection of vehicles to choose from.

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DealerRater Apr 10, 2021

Luis helped me secure the exact car I wanted and worked with my schedule to make it happen. I first contacted him about a month ago and we stayed in touch to make the deal happen. After weeks of following up to make sure the specific car was still available, Luis kept me updated and was very accomodating with any questions I had or requests. During my time at Norm Reeves Cerritos, Luis made sure that I was happy with the agreement on the vehicle. This was my first time purchasing a vehicle, and would more than gladly come back ...

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DealerRater Apr 10, 2021

Susanna provides excellent customer service. Very accommodating and helpful thats why we always go back to her to get our cars. Very happy with her service.

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Facebook Apr 10, 2021

Norm Reeves Honda was quick on time and professional.

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DealerRater Apr 10, 2021

I recently purchased the 2021 Hyundai Palisades Calligraphy trim with Zo Saleem (and his associate Victor Soto). What a smooth and wonderful buying experience!!! Not only did Zo give me the best price within 100 miles of me but the customer service was top notch. During COVID, Zo delivered the car to my house himself, had all the paperwork ready to go so all I had to do was sign...as well as two roses, key chains, a pretty pink bow and such great service. Smile and a great attitude. Seamless and efficient way to buy a car! To top it off, ...

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Google Apr 10, 2021

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DealerRater Apr 9, 2021

I always get outstanding service from Q holt Besides the fact that toyoda Cars and trucks are great products The customer service folks always treat me like I'm family thank you for the great experience that's why keep coming back.

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DealerRater Apr 9, 2021

I purchased my first car through Meysam and he did an awesome job walking me through the process and making it possible for me to get my brand new car!

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DealerRater Apr 9, 2021

Came in for a safety recall. Gabriela Dominguez helped with getting the service performed with the techs and resolved some unexpected problems that arose with a solution that was great for everyone. I have been coming here for several years now and will continue to as long as live close by with how excellent the service has been.

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Google Apr 9, 2021

Gilbert Ruiz was amazing! I came in with what I thought to be unrealistic demands, and he made it happen. We came to test drive only, and we ended up leaving with more than I dreamed. Thank you for making our little family exceptionally happy! -Kristin and Jeremy

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DealerRater Apr 8, 2021

Excelente servicio y atension, la espera fue minima, el precio fue accessible, excelente cortecia del personal asi como su presentacion, atencion en ingles y español...

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DealerRater Apr 8, 2021

I had an amazing experience at Norm Reeves Honda in Cerritos, not only once but twice! Kelvin Funes helped my son and I, get the vehicle that we were looking for. He is very knowledgeable and provided us with excellent customer service. He went above and beyond to help us get the perfect vehicle. Thank you so much, Kelvin! We are very happy! I highly recommend Kelvin, he is an amazing person and will provide you with a pleasant experience at Norm Reeves Honda.

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DealerRater Apr 8, 2021

Great customer service ! Susanna made buying my new Honda so easy . She found me exactly what I was looking for . Very highly recommended if your looking for a new car .

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Cars Apr 8, 2021

This is my second car from norm reeves Honda in Cerritos they are very friendly, helpful, and very understandable of all situations, they try their best to help out the best way possible. I will always go to them

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DealerRater Apr 7, 2021

Excellent service, very thoughtful and considerate. Nice and humble person, thank you for being a great person . I really appreciate everything. Thank you for your patience

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DealerRater Apr 7, 2021

Susanna Was extremely helpful! It was my fiancé’s first time purchasing a car and like and 20 something year olds we don’t have the best credit but she made it work! She is wonderful and has a good attitude!

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DealerRater Apr 7, 2021

Susana was very helpful, I had talked to another salesman at this dealership over the phone and they weren’t too helpful, where as Susanna exceeded my expectations, was very informative and friendly. I will recommend her when someone is looking for a new car. Thank you !

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DealerRater Apr 7, 2021

She was amazing. Gave me a concrete price online and kept her word when I walked inside the dealer. Quick deal. She is the best!

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DealerRater Apr 7, 2021

We had a wonderful experience with Susanna. She’s so helpful and an honest sales person. She made us feel very comfortable! I highly recommend working with Susanna!

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DealerRater Apr 7, 2021

First service appointment was quick and smooth. Able to check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and went to check. Although I bought my car here, this is not the closest Honda dealership to my home, so I'm not yet sure where I'll look for service in the future.

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DealerRater Apr 7, 2021

Norm Reeves Honda is efficient, courteous and extremely friendly. They provide you excellent care in a timely and efficient manner. I would recommend them to all my friends and family.

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DealerRater Apr 7, 2021

Jojo Bayas, a very professional Salesrep, very detailed and expalined well. My husband and I went to so many dealership and we were impressed with the knowledge and excellent showmanship Jojo has. Norm Reeves excellent and clean location and lots of car and color to choose. We did not have a hard time selecting our choice. Salesrep Jojo, highly recommended. Norm Reeves, highly recommended.

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DealerRater Apr 6, 2021

Mr Trieu was amazing and easy to work with when buying my Type R. Before this I had gone to at least half the Honda dealers in SoCal I have not met a salesperson as good as him. Norm Reeves Cerritos is also the friendliest and best Honda dealer that I have purchased a vehicle from.

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DealerRater Apr 6, 2021

Awesome! Ty Trieu is the best salesman I ever met. He helps us from head to toe to find the best vehicle as our expectations.

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DealerRater Apr 6, 2021

Trinity Gussman has always been very helpful and knowledgeable regarding my car. She has been helping me over five years and her help was outstanding.

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Google Apr 5, 2021

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DealerRater Apr 5, 2021

Got me in and out quickly. Reviews my previous service record to ensure I was not being charged for services not needed. My car was ready before the promised time.

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DealerRater Apr 5, 2021

Susanna was very patient with us when we got our car. She was fast and to the point, and answered any questions that we had. I would definitely recommend Susanna to anyone that is looking for a new car!

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DealerRater Apr 5, 2021

Excellent service, followed up with us last minute before closing and I was surprised. We appreciated the details she went over for my first car purchase and everything was up front and to the point! Thank you Susanna!

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DealerRater Apr 4, 2021

Mike was a great salesperson and this dealer made the buying process smooth and painless. Upfront and honest and will recommend them to anyone e.

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DealerRater Apr 4, 2021

Q was most kind, and did allow for a need the Prius has, and that the fees I paid for service will pay against the MAF control the car still needs.

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Google Apr 4, 2021

Gilbert Ruiz; Amazing guy! He is so nice and helpful. Just talk to him you can see his honest face.

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DealerRater Apr 4, 2021

We drove one and a half hour to Vista only to find the used car we were interested in was sold. However, Mike offered us a great deal for a new car that we could not refused. He made our drive to Vista worthwhile. Had an excellent experience with Mike and Nester. We left a very happy customer!!

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DealerRater Apr 3, 2021

A great experience trading in my 2014 CRV, and driving out with a 2021 CRV. Sales person Louis Mesquita was friendly, attentive and knowledgeable. I was able to select a vehicle from inventory, complete the paperwork and drive off in less than four hours!

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DealerRater Apr 3, 2021

Chandika De Silva sold me a new 2021 Honda Pilot & Civic . He made the process quick and pleasant. I would highly recommend Norm Reeves Honda and the excellent salesman Chandika, he was very friendly and personable. . Thank you Chandika and Norm Reeves Honda in Cerritos.

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DealerRater Apr 3, 2021

Service customer kept me informed of the order process, to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario.

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DealerRater Apr 3, 2021

Excellent, Fast, knowledgeable, courteous and friendly service received. I went for a recall service appointment, so there's not much I can add. Thank you.

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Google Apr 2, 2021

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DealerRater Apr 2, 2021

Excellent communicator, knowledgeable, advise with the interest of the client in picture. Great follow up and excellent service. Practical and fast delivery. Flexible in terms

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Cars Apr 2, 2021

Diego worked very well with us and made the process of leasing a new car very easy. He made sure we were satisfied and overall made the day enjoyable

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DealerRater Apr 2, 2021

Another great experience at norm reeves Cerritos. If you need a new car don’t hesitate and contact ty!!hell take care of you. Thanks ty 🙏🏼

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Google Apr 2, 2021

I have not bought a vehicle in 21 years. Needless to say walking into the dealership was scary. My experience turned out to be so wonderful. From the 1st phone call to actually walking in, I was treated so nicely. My salesman Jonathan was just fantastic. I am an old little Italian grandma and he just took his time, treated me with such respect, that I felt so comfortable. I am very satisfied with my vehicle and with the whole experience. Fair price, honest answers and good customer service. Have zero regret on my decision to go with Norm Reeves.

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Google Apr 2, 2021

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DealerRater Apr 2, 2021

Staff was courteous, efficient and knowledgeable from check in to service rep. Gabriel Dominguez - I give her 5 Stars. Gabriel sent me text, emailed and called with information re the service.

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Google Apr 2, 2021

Konstantin was great! Thank you so much for such a great car buying experience.

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DealerRater Apr 1, 2021

Excellent on all aspects of his job, very patient and explained everything very clearly. I will definitely recommend him to family and friends. Great atmosphere.

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DealerRater Apr 1, 2021

Really went out of his to help us and acknowledging us about trade in with our current vehicle. Also, very informative about what's needed.

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DealerRater Apr 1, 2021

I just bought an Accord Touring Hybrid form Norm Reeves Honda today. It was an excellent experience and Christy Nuval is the main reason for this . She is a first class professional....From our first contact via email and phone to the time spent at the dealership she made the entire car buying process pain free. I highly recommend Christy to anyone wishing to by a Honda here in Southern California ! Jeff Moore - VERY SATISFIED CUSTOMER

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DealerRater Apr 1, 2021

I appreciate Adrian's service. He works quickly while providing you with all the necessary information. Norm Reeves Cerritos has my business and will definitely be referring others when they are looking for a new car.

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DealerRater Apr 1, 2021

Great customer service ( well done ) Repair took care of my AC problem and car is working perfect now They also added 12 months or 12K miles warranty on it However they don't offer shuttle service or loan car

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DealerRater Apr 1, 2021

She was very helpful and patient! Love the customer service, her hair was very silky and pleasant to look at, will be coming back fursure !

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DealerRater Apr 1, 2021

Efficient, friendly, & fast. If you know what you want Susanna is your go to woman! Wasted no time very quick process. Thank you Susanna for your help.

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DealerRater Apr 1, 2021

Very Good service from Emilio Diaz. This was the easiest and quickest experience I have ever had purchasing a new vehicle! Everyone was very friendly.. Knowledgeable.. and to the point! No Haggling! Thanks to Emilio

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DealerRater Mar 31, 2021

Mr. Porter was amazing! He was patient not pushy at all and very knowledgeable! Thank you soo much! Will definitely come back to him again

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DealerRater Mar 31, 2021

Darrell provides stellar service, hands down! This is my second vehicle purchasing at Norm Reeves Honda,, and on both occasions he located the vehicle/color that I wanted and delivered it.. Lets not forget about the process..... Darrell is very thorough, efficient, and quick. He truly goes above and beyond to get you what you desire.

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DealerRater Mar 31, 2021

Excellent customer service. Friendly personnel. Kash was my salesperson and he was really great. He went above and beyond to make sure there is no confusion

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DealerRater Mar 31, 2021

I had the opportunity to work recently with Jeff for a 2021 Civic. He is a honest individual, true professional and a pleasure to work with. He kept is word on the estimate provided to me in email down to the penny. No strings attached and no hidden fees. I will recommend Jeff to my friends and family.

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DealerRater Mar 30, 2021

Jimmy is very friendly, helpful, patient & professional. We can't find anything that we are not satisfied with his assistance when leasing the Honda Civic at Norm Reeves W. Covina.

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DealerRater Mar 30, 2021

Outstanding work! They dealt with the insurance company, arranged and contacted enterprise for car rental and completed the work in a very timely manner. You can’t tell there was ever any damage it looks great!

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DealerRater Mar 30, 2021

My name is Richard From San Diego thank you to mike momo for helping for my Honda,Gambate Kudasai.(keep Up the good Work) the best.

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DealerRater Mar 30, 2021

The sales rep David Gutierrez was amazing. He inform me he was new but he helped me trade in my car and get an amazing new car. Amazing experience I had with him specially him being new.

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DealerRater Mar 30, 2021

Great working with David and AJ. David was working very fast and didn’t try to pressure us at all when we were looking at our Ford Escape. He’s a very easy going guy and helped us with anything we had going on. AJ was the sales manager we worked with us who was a genuine pleasure to work with. The place is packed with people for a reason. Lastly Frank Wong killed it with a faulty DMV system. He kept trying and refreshing the computer until it worked for us. Thanks to the team!

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DealerRater Mar 30, 2021

Very helpful, got me In the vehicle that I wanted, not only that , he also helped with what was on my budget. Will go back once my lease is over

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Google Mar 30, 2021

We were assisted by Alex Garcia, who is extremely generous in showing/helping us getting a new Honda! Super pleasant experience and we’ll be sure to work with Norm Reeves Honda Superstore again.

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DealerRater Mar 29, 2021

09. Christy Nuval of Norm Reeves Cerritos set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Christy was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Pointing out from many options that can fit my needs. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Thank you Christy!

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DealerRater Mar 28, 2021

Kim, is an awesome person and salesperson. She made me feel welcomed and my car shopping a wonderful experience at Norm Reeves Honda from start to finish.😄 Thank you so much, Kim!!!

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DealerRater Mar 28, 2021

I had an excellent experience leasing a new Venza. Adrian and Jorge did an great job explaining the various aspects of the lease and my options.

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DealerRater Mar 28, 2021

Jeff was amazing, spoke to him back and forth via email on the price I can get for my car. Not pushy like other salesmen. I was specific on what car I wanted and he made sure it was there. He is very professional and definitely the best!

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DealerRater Mar 28, 2021

I have always been treated very well by the employees of this dealership. All of the employees I have had contact with were very friendly and professional. My vehicle is serviced/repaired by the promised time. My friend and his wife have been having their Hondas serviced at this dealership. When I purchased my Honda Accord, they were the ones that recommended that I come here. So far, I’m happy I did.

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DealerRater Mar 28, 2021

I had a great experience at Norm Reeves Honda buying my Honda CR-V. The trade in on my previous Honda was extremely fair and the negotiation process was short with no stressful sales tactics . All my conversations and dealings with Kim Kelly Lujan and Susanna Lim were professional, considerate and efficient. They both took the time to explain and go through everything with me . It was a great experience and will return when I want to purchase another Honda.

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DealerRater Mar 28, 2021

The service was quick and very helpful for me to get a quick apprival on the Sunbit finance. My CRV was well serviced and the service advisor.was very helpful.

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DealerRater Mar 27, 2021

This Toyota dealer has always been fair and honest. I would recommend Robert Farr as their service advisor always. Thank you for the great service.

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Google Mar 27, 2021

From my first phone conversation to the closing of the sale my experience with Norm Reeves Honda was stellar. I came in with a specific goal in mind and Ted Crutchley worked hard for me and was great to work with. It was one of the most pleasant car buying experiences I've ever had. Never once did I feel pushed, connived or uncomfortable. Thank you to all the people at Norm Reeves Honda. You were all super nice and funny! I appreciate your humor and relaxed attitude while still being professional!

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DealerRater Mar 27, 2021

Great service and made the process of buying a car easy and fast! I will definitely use them again in the future for my next vehicle purchase.

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Google Mar 27, 2021

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DealerRater Mar 27, 2021

It is always easy to make an appt.; they keep to their promised schedule. Joshua, the service advisor assigned to me, was kind and helped me resolve an issue getting my phone to talk to my radio before we even got to the servicing of the car. He also explained to me options and pricing for my car service. I was happy with my experience at this dealership. darlene morgan

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DealerRater Mar 27, 2021

Luis Gomez is your guy! Made leasing my 2021 CR-V a breeze! Extremely helpful! Made my buying experience great! Thank you Luis!! Highly recommended 🙂

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DealerRater Mar 26, 2021

Excellent communication back-and-forth with Joseph Huynh regarding a irregular noise at the rear of my vehicle. Christopher Silva Gutierrez was the technician that worked on the vehicle and the issue has been resolved from my tests.

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DealerRater Mar 26, 2021

Chandika DeSilva took an extra mile and beyond to make the deal happen , I got the best service ever.He made me feel so comfortable therefore I got 2 vehicles , for sure I will recommend anyone to contact Chandika . Chandika is a big asset to Honda Cerritos Thank you once again for the wonderful service

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DealerRater Mar 26, 2021

I don’t understand timing. I’m sure (Javier?) is a great tech not clear on why it took all day to check fluids and update Apple Car play. Wanted to keep truck overnight to review if hinge needed paint. I see that as ridiculous. We agreed get the part and then review. This is frustrating to me as piece may need paint. So his plan was to keep my truck for two days and then if needed paint we could schedule another day to come in. I get I’m not the only customer just seems like after all ...

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Google Mar 26, 2021

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Facebook Mar 26, 2021

Christian Delgadillo has been outstanding from start to finish and helped me select a gorgeous Honda Civic, while ensuring the entire sales process was as easy as possible (took me less than 2 hours) and fun. What makes Christian stand apart from other salesmen are his positive vibes - you cannot fake this and you feel it every step of the way. You feel you have a trusted confidant! Right from the beginning I told Christian the key things that I needed, and he listened attentively and got to work right away to help get me the car of my choice. ...

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DealerRater Mar 26, 2021

Christian Delgadillo has been outstanding from start to finish and helped me select a gorgeous Honda Civic, while ensuring the entire sales process was as easy as possible (took me less than 2 hours) and fun. What makes Christian stand apart from other salesmen are his positive vibes - you cannot fake this and you feel it every step of the way. You feel you have a trusted confidant every step of the way. Right from the beginning I told Christian the key things that I needed, and he listened attentively and got to work right away to help get me ...

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DealerRater Mar 26, 2021

We went to the Norm Reeves Honda Superstore Cerritos On March 24, 2021. We had a very good experience with the salesman Luis Gomez and also with Mike Aguilar who helped us with the financial services. They were very professional and friendly. We are very happy with our new 2021 Honda CR-V. Thank you for your kind service.

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DealerRater Mar 26, 2021

Thanks 😊 Good job, accurate let me out of this review b b n n n f d s a svd ufv kb rvufx. J d Thanks

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DealerRater Mar 26, 2021

Excellent place, salesperson Luis Rojo was so friendly and got me the car that I was looking for. Luis was Very helpful, and made the process go fast for me.

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DealerRater Mar 26, 2021

Service was courteous and efficient. Person helping with service was knowledgeable and friendly. Got my vehicle back in a reasonable amount of time. Overall great first time service experience.

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DealerRater Mar 26, 2021

Honda made it easy for me to make my appointment and once I got there it was quick and easy.my car was done in a timely manner.

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Facebook Mar 25, 2021

Professional and courteous, could be better on their timing promised. Was told the job would be done in 2 hours and didn’t ya call back until 5 hours later.

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DealerRater Mar 25, 2021

It’s a wonderful place to shop a car,Honda is always my first choice. I was very happy to meet mr Luis yesterday,due to his friendly and nice service not only I had a wonderful new HRV also had a unforgettable experience of car shopping .so, I like to recommend mr Luis the Number 1 on the line.l also want to say mr Luis ‘s humble manner and honest personality gave me a good impression.

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Google Mar 25, 2021

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Google Mar 25, 2021

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DealerRater Mar 24, 2021

Part ordered was received by dealership in a timely manner. Made a hassle free service appointment most convenient to my time. Overall satisfied with visit.

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DealerRater Mar 24, 2021

The sales man Randy Magno (somehow he is not listed in below salesman list) is so professional and smart to complete the purchase process very smoothly, so happy to buy this new car from him, as well as the offer was excellent!

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DealerRater Mar 24, 2021

Fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fu place to be

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DealerRater Mar 24, 2021

The Cerritos Dealer and it staff speak for themselves in the service they provide in every way the customer, the servlce they provide on your vechicle. You have an EXCELLENT STAFF. Thank you

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DealerRater Mar 23, 2021

Excellent sale person. She’s quick & profesional. paperwork was ready for us to sign & go. She got us the price we wanted. I recommend her. You guys won’t regret getting her as your sales person.

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Facebook Mar 23, 2021

Great service and excellent job!!

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Google Mar 23, 2021

The service and parts department here is unmatched! The customer service is excellent and everyone is friendly and knowledgeable! Will definitely be bringing my vehicle to this location for all future service!

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DealerRater Mar 23, 2021

Christy is very nice and helpful. She is friendly and not pushy at all. I feel at ease with her around. I’ll go there for some more paperwork with the finance department and she will be there as well. If my friend is considering Honda, she is the person I will recommend.

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DealerRater Mar 22, 2021

Great experience. Easy and friendly salesman. Will return for another purchase when it's time for a new car. Wide selection of vehicles to choose from.

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DealerRater Apr 10, 2021

Luis helped me secure the exact car I wanted and worked with my schedule to make it happen. I first contacted him about a month ago and we stayed in touch to make the deal happen. After weeks of following up to make sure the specific car was still available, Luis kept me updated and was very accomodating with any questions I had or requests. During my time at Norm Reeves Cerritos, Luis made sure that I was happy with the agreement on the vehicle. This was my first time purchasing a vehicle, and would more than gladly come back ...

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DealerRater Apr 10, 2021

Susanna provides excellent customer service. Very accommodating and helpful thats why we always go back to her to get our cars. Very happy with her service.

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Facebook Apr 10, 2021

Norm Reeves Honda was quick on time and professional.

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DealerRater Apr 10, 2021

I recently purchased the 2021 Hyundai Palisades Calligraphy trim with Zo Saleem (and his associate Victor Soto). What a smooth and wonderful buying experience!!! Not only did Zo give me the best price within 100 miles of me but the customer service was top notch. During COVID, Zo delivered the car to my house himself, had all the paperwork ready to go so all I had to do was sign...as well as two roses, key chains, a pretty pink bow and such great service. Smile and a great attitude. Seamless and efficient way to buy a car! To top it off, ...

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Google Apr 10, 2021

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DealerRater Apr 9, 2021

I always get outstanding service from Q holt Besides the fact that toyoda Cars and trucks are great products The customer service folks always treat me like I'm family thank you for the great experience that's why keep coming back.

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DealerRater Apr 9, 2021

I purchased my first car through Meysam and he did an awesome job walking me through the process and making it possible for me to get my brand new car!

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DealerRater Apr 9, 2021

Came in for a safety recall. Gabriela Dominguez helped with getting the service performed with the techs and resolved some unexpected problems that arose with a solution that was great for everyone. I have been coming here for several years now and will continue to as long as live close by with how excellent the service has been.

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Google Apr 9, 2021

Gilbert Ruiz was amazing! I came in with what I thought to be unrealistic demands, and he made it happen. We came to test drive only, and we ended up leaving with more than I dreamed. Thank you for making our little family exceptionally happy! -Kristin and Jeremy

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DealerRater Apr 8, 2021

Excelente servicio y atension, la espera fue minima, el precio fue accessible, excelente cortecia del personal asi como su presentacion, atencion en ingles y español...

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DealerRater Apr 8, 2021

I had an amazing experience at Norm Reeves Honda in Cerritos, not only once but twice! Kelvin Funes helped my son and I, get the vehicle that we were looking for. He is very knowledgeable and provided us with excellent customer service. He went above and beyond to help us get the perfect vehicle. Thank you so much, Kelvin! We are very happy! I highly recommend Kelvin, he is an amazing person and will provide you with a pleasant experience at Norm Reeves Honda.

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DealerRater Apr 8, 2021

Great customer service ! Susanna made buying my new Honda so easy . She found me exactly what I was looking for . Very highly recommended if your looking for a new car .

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Cars Apr 8, 2021

This is my second car from norm reeves Honda in Cerritos they are very friendly, helpful, and very understandable of all situations, they try their best to help out the best way possible. I will always go to them

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DealerRater Apr 7, 2021

Excellent service, very thoughtful and considerate. Nice and humble person, thank you for being a great person . I really appreciate everything. Thank you for your patience

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DealerRater Apr 7, 2021