Customer Testimonials

 

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Google Feb 8, 2023

The salesman Jalil was great. He was very helpful and not pushy. He answered all my questions. He made my experience very pleasant

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Google Feb 8, 2023

Nothing but positive reviews for my service experience at Norm Reeves Hyundai Cerritos. My service rep was Louie who made sure all the issues with my car were addressed. My car was returned to me within 6 hours washed, and good to go for another 7.5k miles. Louie was able to schedule my next service appointment. Couldn’t ask for more!!

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Google Feb 8, 2023

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Google Feb 8, 2023

Easy and fast to make an appointment. Once there my rep took care my issues and explained everything in detail.

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Google Feb 8, 2023

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Google Feb 8, 2023

Great dealership and honest service

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Google Feb 8, 2023

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DealerRater Feb 8, 2023

Randy Nava has helped me with my 3rd vehicle purchased through this Amazing Norm Reeves Honda team/family. Everyone has been humble and appreciative of my business. My family will always look here FIRST! I Love my 2.0T Honda Accord Sport!

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DealerRater Feb 8, 2023

I bought a 2023 Hyundai Tucson SEL Calypso Red. Love it first time I saw it. And Mustafa’s knowledgeable insight about the Tucson Model made me not only love it more but drive it home with me that very same day….General Sales Manager Jared Rasheed was very professionally kind and a nice person. Everybody in the dealership was very helpful.

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DealerRater Feb 8, 2023

Randy is a great asset to your Honda dealership. He is the definition of the type of sales man you would like in your team/company! Great customer service made purchasing my honda civic quick and easy!

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Google Feb 8, 2023

Great experience buying a 23’ Civic, straight to the point to close deal, definitely we will comeback for future car buying

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Google Feb 7, 2023

This is my 4th lease with Norm Reeves. It has always been the easiest process for me. Jennifer, Bob, and John had my deal closed within an hour. They have great customer service and have taken care of me over the years. I highly recommend Norm Reeves!!!!

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Google Feb 7, 2023

Great experience. Sabrina, Randy, and Chris were professional and friendly. Can’t remember the finance employee’s name, but he was awesome. Very informative and at no time pressured us to buy extra. Will be back to Norm Reeves in the near future for an Accord.

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Google Feb 7, 2023

Mr Enrique the Hyundai representative was very helpful in general thank you

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Google Feb 7, 2023

Great Service from the Service department. Enrique was nice, polite and kept me informed with every process

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DealerRater Feb 7, 2023

Salesperson Ricardo was excellent! No need for an excellent review for Ricardo to be 15 words!

Read at DealerRater

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Google Feb 7, 2023

Service department is great, on time, efficient and very courteous. Ask for Tony Lagos, he is awesome! Very nice waiting area with Coffee, tea etc., wifi available on site with work stations available while you wait.

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Google Feb 7, 2023

Susanna Yim was our sales contact. She was friendly and answered our questions very well. We were very satisfied with our experience. We highly recommend!

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Google Feb 7, 2023

My experience was painless and easy. Walked the car lot without being hounded and thought I'd just browse around with no intention of buying a car just yet. Within an hour my salesman Bryan made my car sale without feeling intimidated and was able to understand my needs.

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DealerRater Feb 7, 2023

Albert is an absolute sweetheart and made the process very easy. Consistently giving us updates on the vehicles arrival. Great customer service, by far best salesman my family has encountered. Will be returning!

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DealerRater Feb 7, 2023

Ugar and the finance team worked with me and I got exactly what’s wanted at a reasonable price. The cat was ready for my test drive and Ugar was immediately prompt and friendly and answered all of my questions. I never felt rushed or pressured. A great team and a great experience. Thank you!

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Google Feb 7, 2023

I went to Norm Reeves website and made an appointment with Susanna Yim to meet at the dealership. I test drove a new CR-V and Susanna explained all the new features. The vehicle we wanted was in transit and Susanna Yim sent a text when the car came in about two weeks later. I was dreading buying a new car because of having to deal with the sales people for hours, but dealing with Susanna Yim was a pleasure. She was honest and very helpful and made it all an easy process. I highly recommend Susanna Yim if you're ...

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Google Feb 6, 2023

Smooth transaction, Larvell helped me get exactly what I wanted 10/10 client relations.

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Google Feb 6, 2023

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Google Feb 6, 2023

This was my first time at Norm Reeves and the sales and financial team were professional and courteous. My wife and I were attended to by Jay sales manager and Micheal financial. I will be back when it will be time for my trade in since they made it so easy and uncomplicated. Thank you Cerritos team!

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Google Feb 6, 2023

i had a wonderful experience and Armando Garcia was so helpful and made me make a good choice on my 2022 accord.

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Google Feb 6, 2023

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DealerRater Feb 6, 2023

Very courteous staff. Impressive office and display of cars. Excellent service. No pressure selling. Great!

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Google Feb 6, 2023

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Google Feb 5, 2023

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Google Feb 5, 2023

Fred, our sales representative was excellent, straightforward, and professional.

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Google Feb 5, 2023

Nice and clean facilities, great lounge area, friendly and very accommodating staff

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Google Feb 4, 2023

very good and quick work

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Google Feb 4, 2023

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Google Feb 4, 2023

The service is always great, Cheyne never disappoints. I was a little disappointed the car rental was not covered because the car had totally died and was towed in. It needed some obscure software upgrade in order to come back to life.

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Google Feb 4, 2023

Amazing Gabe is the best so is the rest of the staff!!

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Google Feb 4, 2023

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DealerRater Feb 4, 2023

Originally purchased a 2006 M35 here and John Yarber kept it in fine condition with excellent service. Just replaced it with a 2023 QX60 sold to me by Byron Jackson who worked with me for over a year to get me the car I wanted - ended up special ordering it. Byron was helpful during the whole supply chain issue to keep me informed on what features the QX60 would have and when it would finally arrive.

Read at DealerRater

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Google Feb 4, 2023

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Google Feb 4, 2023

Great dealership. Friendly staff and knowledgeable of products.

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Google Feb 3, 2023

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Google Feb 3, 2023

Great experience. I was very pleased. Thanks for making me happy. Special thanks to Crystal for all her help.

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DealerRater Feb 3, 2023

Albert addressed every question/concern I had and was very attention. I appreciate his straightforwardness.

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DealerRater Feb 2, 2023

Brandon Rodriguez was incredibly helpful and made my lease buyout process as smooth as I could possibly imagine.

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Google Feb 2, 2023

It was frustrating waiting for the car to be delivered, but Gabe worked hard the entire gone for us. And tes, it was worth the wait.

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Google Feb 2, 2023

What pleasant experience buying a new car. Everyone was extremely professional and helpful. They answered all questions we had. Never felt pressured. Definitely recommend Norm Reeves Honda if you need a new car.

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Google Feb 2, 2023

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DealerRater Feb 2, 2023

Alexis was very helpful throughout the entire process of our vehicle search. Let us know multiple times we could contact in case of any questions or concerns!

Read at DealerRater

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DealerRater Feb 2, 2023

Best and easy experience got my CRV ! Thank You Manny And Chris for going that extra 1000mile for me!

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DealerRater Feb 2, 2023

Excellent experience thank you Manny Alonzo and Chris! For the great experience and helping me with this purchase!

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Google Feb 2, 2023

MAZEN Magic is a helpful Honda dealer!

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Google Feb 2, 2023

This is my third purchase from Norm Reeves in the past 5 years. I bought 17 pilot, 19 civic and 22 accord. Last 2 purchases was great experience, this time got a little bit of a miscommunication, but a guy from finance dept. Eden, took the initiative and get it resolved. Thank you, Eden. I will comeback!

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Google Feb 2, 2023

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Google Feb 2, 2023

Best Customer Service ever! thank you Manny Alonzo for all your help and making it easy to get my new SUV and Chris 🙏🏼 for all the efforts and going that extra 20 miles 🙏🏼

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DealerRater Feb 2, 2023

The staff was very helpful in the process the salesman I had (Randy) was great and answered my questions and concerns effectively and had reached out to see how I enjoy the car. The sales manager John was helpful as well.

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Google Feb 2, 2023

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Google Feb 1, 2023

(Translated by Google) Very satisfied with jimmy's patient service (Original) jimmy的耐心服务非常满意

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Google Feb 1, 2023

Had a great experience here and Jacob was wonderful! He was very kind and listened to what concerns/needs I had with the car I was looking at. Also the individual who was assisting me in the financing department was also so very kind, I unfortunately do not remember his name. Overall, I felt like I left with a quality car and the quality of employees they have at this location is amazing.

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Google Feb 1, 2023

Excellent service. Advisors are friendly and informative. Would recommend service to anyone.

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Google Feb 1, 2023

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Google Feb 1, 2023

Good

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Google Feb 1, 2023

Competitive Pricing, Friendly Service, I've bought 2 Hondas from them. Because my 2017 Civic's A/C went out at 40k mi. and because several areas of trim are already peeling, I have vowed to NEVER purchase another Honda! It has become obvious to me that they no longer care about the quality of their vehicles.

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Google Feb 1, 2023

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Google Jan 31, 2023

Very professional and willing help any way the could

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Google Jan 31, 2023

There has been much improvement from the last few visits to the service center. Enrique was fantastic with his communication with me. Thank you.

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Google Jan 31, 2023

I have some complaints about time taken to be fixed because they was super backed up But I think,Gary, my service provider did his best to check my car out quickly Thank you for his effort again

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Google Jan 31, 2023

It was a pleasant experience. My service advisor was very friendly and respectful.

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Google Jan 31, 2023

If you want the most upfront and funniest Sales & Leasing Consultant there, ask for Manny (Manuel Alonzo). That man knows how to speak for his clients and get you a stellar deal - all while giving you a good laugh. I also appreciated Randy, the Internet Sales Manager, who replied to my online inquiry within a few business hours and had the fine taste of singling Manny out for us when I asked him for his funniest sales rep. Love these guys. Highly recommend. Don't forget the names I suggested! God bless.

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Google Jan 31, 2023

Good service happy with my purchase

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DealerRater Jan 31, 2023

Excellent costumer service . Everyone in the store is extremely helpful and seem like they go beyond their duties to make sure the client is satisfied

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DealerRater Jan 31, 2023

All the people there provide friendly and professional services. The sale consultant is will to work with and helpful.

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DealerRater Jan 31, 2023

Great service. Paperwork processing felt very quick. They took the time to demonstrate the features of my new vehicle after the purchase

Read at DealerRater

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DealerRater Jan 31, 2023

A pleasure to work with, He got me more than what I expected! I appreciate his responsiveness, transparency, diligence and attentiveness. I remember when he initially found something similar to what i wanted but he must have felt that It wasn’t exactly what I wanted so he insisted to wait a little more and buy until I feel comfortable, and it just took a couple of days until he found the PERFECT car for my family and I. And for that i am beyond grateful, He truly is a Helpful Honda Guy! Would definitely recommend. I also appreciate that ...

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Google Jan 31, 2023

Had a great experience at Norm Reeves. We had an appointment with Rom who was wonderful from beginning to end. He made my husband and I feel comfortable, was very informative not only with the car details and features but with the whole buying process. We are absolutely grateful for Rom and the entire team at Norm Reeves for making this experience so great!

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Google Jan 31, 2023

My experience with Norm Reeves Hyundai was excellent. The staff were all friendly and knowledgeable and made the experience of purchasing a new car stress-free.

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Google Jan 31, 2023

We had excellent service from Mr. Scott Sang, Everything was explained in detail by him. Thank you 😃

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Google Jan 31, 2023

Jacob our salesman was the best everything was through him no other sales staff came in on the negotiations like many other dealerships and there was no pressure to buy. Process was simple And smooth

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Google Jan 31, 2023

Larvelle was extremely helpful !

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Google Jan 31, 2023

I just purchased 2023 Honda Civic. Auto-Sport. Black on Black. Great aesthetics! Affordable considering high inflation in U.S. Online appointment set up, out of dealership within ~2 hours.

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Google Jan 31, 2023

Wonderful

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DealerRater Jan 30, 2023

Christine is one the best sales person that I worked with. She is dedicated and honer her customers.

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Google Jan 30, 2023

Excellent service.

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Google Jan 30, 2023

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Google Jan 30, 2023

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Google Jan 30, 2023

We had a great experience at Norm Reeves Honda Superstore! Tannaz did a great job making us feel comfortable and answering our questions. Everyone was really friendly and helpful. They did a lot to earn our business.

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DealerRater Jan 30, 2023

I was given the best deal and experience by Manuel Alonzo! 5 stars! Thank you!

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Google Jan 30, 2023

I had a great experience here compared to other dealerships they gave me straightforward pricing and didn’t play any games with me.

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Google Jan 30, 2023

Ryan in finance was awesome!

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Google Jan 29, 2023

(Translated by Google) From the beginning to the end, the seller was very professional and friendly. (Original) Desde el principio hasta el final, el vendedor fue muy profesional y amable

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Google Jan 29, 2023

I had a great experience buying my car, Andrew my sales person was very patient.

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Google Jan 29, 2023

Cheyne was super helpful with the information he provides and the clarity and transparency with the services that I usually don’t understand. He simplifies it for me and made sure I knew what was being done and what the benefits are that come with them. He was very responsive to text msgs or calls too. Overall a great experience!

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DealerRater Jan 29, 2023

Let me start off by saying Randy is such an awesome sales man! Knows what he is talking about & can really make a deal! This is my second time coming in & coming out with a brand new car. I don’t think I’d feel comfortable going with someone else! If you get the chance to meet Randy, he is your guy! Thanks again Randy, my family appreciate your great service. 😊

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Google Jan 29, 2023

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Google Jan 29, 2023

Enrique helped me out, if were being honest that man needs a raise cause his customer service was outstanding. He explained everything well and didn’t mansplain to me which is a big deal. Definitely recommend this service center.

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Google Jan 28, 2023

My purchase at Norm Reeve Honda in West Covina was a great experience. Gorge and his staff gave us great service.

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Google Jan 28, 2023

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Google Jan 28, 2023

Jalil was amazing at all time we were there for only such a short time and made it easy to find my car I was looking for great experience 😄

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Google Jan 28, 2023

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DealerRater Jan 28, 2023

Very clean place , I bought a car from Jonathan, great guy, the process was easy and we are enjoying the new Tucson!

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Google Jan 28, 2023

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Google Feb 8, 2023

The salesman Jalil was great. He was very helpful and not pushy. He answered all my questions. He made my experience very pleasant

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Google Feb 8, 2023

Nothing but positive reviews for my service experience at Norm Reeves Hyundai Cerritos. My service rep was Louie who made sure all the issues with my car were addressed. My car was returned to me within 6 hours washed, and good to go for another 7.5k miles. Louie was able to schedule my next service appointment. Couldn’t ask for more!!

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Google Feb 8, 2023

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Google Feb 8, 2023

Easy and fast to make an appointment. Once there my rep took care my issues and explained everything in detail.

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Google Feb 8, 2023

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Google Feb 8, 2023

Great dealership and honest service

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Google Feb 8, 2023

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DealerRater Feb 8, 2023

Randy Nava has helped me with my 3rd vehicle purchased through this Amazing Norm Reeves Honda team/family. Everyone has been humble and appreciative of my business. My family will always look here FIRST! I Love my 2.0T Honda Accord Sport!

Read at DealerRater

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DealerRater Feb 8, 2023

I bought a 2023 Hyundai Tucson SEL Calypso Red. Love it first time I saw it. And Mustafa’s knowledgeable insight about the Tucson Model made me not only love it more but drive it home with me that very same day….General Sales Manager Jared Rasheed was very professionally kind and a nice person. Everybody in the dealership was very helpful.

Read at DealerRater

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DealerRater Feb 8, 2023

Randy is a great asset to your Honda dealership. He is the definition of the type of sales man you would like in your team/company! Great customer service made purchasing my honda civic quick and easy!

Read at DealerRater

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Google Feb 8, 2023

Great experience buying a 23’ Civic, straight to the point to close deal, definitely we will comeback for future car buying

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Google Feb 7, 2023

This is my 4th lease with Norm Reeves. It has always been the easiest process for me. Jennifer, Bob, and John had my deal closed within an hour. They have great customer service and have taken care of me over the years. I highly recommend Norm Reeves!!!!

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Google Feb 7, 2023

Great experience. Sabrina, Randy, and Chris were professional and friendly. Can’t remember the finance employee’s name, but he was awesome. Very informative and at no time pressured us to buy extra. Will be back to Norm Reeves in the near future for an Accord.

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Google Feb 7, 2023

Mr Enrique the Hyundai representative was very helpful in general thank you

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Google Feb 7, 2023

Great Service from the Service department. Enrique was nice, polite and kept me informed with every process

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DealerRater Feb 7, 2023

Salesperson Ricardo was excellent! No need for an excellent review for Ricardo to be 15 words!

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Google Feb 7, 2023

Service department is great, on time, efficient and very courteous. Ask for Tony Lagos, he is awesome! Very nice waiting area with Coffee, tea etc., wifi available on site with work stations available while you wait.

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Google Feb 7, 2023

Susanna Yim was our sales contact. She was friendly and answered our questions very well. We were very satisfied with our experience. We highly recommend!

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Google Feb 7, 2023

My experience was painless and easy. Walked the car lot without being hounded and thought I'd just browse around with no intention of buying a car just yet. Within an hour my salesman Bryan made my car sale without feeling intimidated and was able to understand my needs.

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DealerRater Feb 7, 2023

Albert is an absolute sweetheart and made the process very easy. Consistently giving us updates on the vehicles arrival. Great customer service, by far best salesman my family has encountered. Will be returning!

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DealerRater Feb 7, 2023

Ugar and the finance team worked with me and I got exactly what’s wanted at a reasonable price. The cat was ready for my test drive and Ugar was immediately prompt and friendly and answered all of my questions. I never felt rushed or pressured. A great team and a great experience. Thank you!

Read at DealerRater

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Google Feb 7, 2023

I went to Norm Reeves website and made an appointment with Susanna Yim to meet at the dealership. I test drove a new CR-V and Susanna explained all the new features. The vehicle we wanted was in transit and Susanna Yim sent a text when the car came in about two weeks later. I was dreading buying a new car because of having to deal with the sales people for hours, but dealing with Susanna Yim was a pleasure. She was honest and very helpful and made it all an easy process. I highly recommend Susanna Yim if you're ...

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Google Feb 6, 2023

Smooth transaction, Larvell helped me get exactly what I wanted 10/10 client relations.

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Google Feb 6, 2023

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Google Feb 6, 2023

This was my first time at Norm Reeves and the sales and financial team were professional and courteous. My wife and I were attended to by Jay sales manager and Micheal financial. I will be back when it will be time for my trade in since they made it so easy and uncomplicated. Thank you Cerritos team!

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Google Feb 6, 2023

i had a wonderful experience and Armando Garcia was so helpful and made me make a good choice on my 2022 accord.

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Google Feb 6, 2023

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DealerRater Feb 6, 2023

Very courteous staff. Impressive office and display of cars. Excellent service. No pressure selling. Great!

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Google Feb 6, 2023

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Google Feb 5, 2023

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Google Feb 5, 2023

Fred, our sales representative was excellent, straightforward, and professional.

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Google Feb 5, 2023

Nice and clean facilities, great lounge area, friendly and very accommodating staff

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Google Feb 4, 2023

very good and quick work

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Google Feb 4, 2023

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Google Feb 4, 2023

The service is always great, Cheyne never disappoints. I was a little disappointed the car rental was not covered because the car had totally died and was towed in. It needed some obscure software upgrade in order to come back to life.

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Google Feb 4, 2023

Amazing Gabe is the best so is the rest of the staff!!

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Google Feb 4, 2023

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DealerRater Feb 4, 2023

Originally purchased a 2006 M35 here and John Yarber kept it in fine condition with excellent service. Just replaced it with a 2023 QX60 sold to me by Byron Jackson who worked with me for over a year to get me the car I wanted - ended up special ordering it. Byron was helpful during the whole supply chain issue to keep me informed on what features the QX60 would have and when it would finally arrive.

Read at DealerRater

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Google Feb 4, 2023

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Google Feb 4, 2023

Great dealership. Friendly staff and knowledgeable of products.

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Google Feb 3, 2023

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Google Feb 3, 2023

Great experience. I was very pleased. Thanks for making me happy. Special thanks to Crystal for all her help.

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DealerRater Feb 3, 2023

Albert addressed every question/concern I had and was very attention. I appreciate his straightforwardness.

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DealerRater Feb 2, 2023

Brandon Rodriguez was incredibly helpful and made my lease buyout process as smooth as I could possibly imagine.

Read at DealerRater

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Google Feb 2, 2023

It was frustrating waiting for the car to be delivered, but Gabe worked hard the entire gone for us. And tes, it was worth the wait.

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Google Feb 2, 2023

What pleasant experience buying a new car. Everyone was extremely professional and helpful. They answered all questions we had. Never felt pressured. Definitely recommend Norm Reeves Honda if you need a new car.

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Google Feb 2, 2023

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DealerRater Feb 2, 2023

Alexis was very helpful throughout the entire process of our vehicle search. Let us know multiple times we could contact in case of any questions or concerns!

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DealerRater Feb 2, 2023

Best and easy experience got my CRV ! Thank You Manny And Chris for going that extra 1000mile for me!

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DealerRater Feb 2, 2023

Excellent experience thank you Manny Alonzo and Chris! For the great experience and helping me with this purchase!

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Google Feb 2, 2023

MAZEN Magic is a helpful Honda dealer!

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Google Feb 2, 2023

This is my third purchase from Norm Reeves in the past 5 years. I bought 17 pilot, 19 civic and 22 accord. Last 2 purchases was great experience, this time got a little bit of a miscommunication, but a guy from finance dept. Eden, took the initiative and get it resolved. Thank you, Eden. I will comeback!

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Google Feb 2, 2023

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Google Feb 2, 2023

Best Customer Service ever! thank you Manny Alonzo for all your help and making it easy to get my new SUV and Chris 🙏🏼 for all the efforts and going that extra 20 miles 🙏🏼

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DealerRater Feb 2, 2023

The staff was very helpful in the process the salesman I had (Randy) was great and answered my questions and concerns effectively and had reached out to see how I enjoy the car. The sales manager John was helpful as well.

Read at DealerRater

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Google Feb 2, 2023

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Google Feb 1, 2023

(Translated by Google) Very satisfied with jimmy's patient service (Original) jimmy的耐心服务非常满意

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Google Feb 1, 2023

Had a great experience here and Jacob was wonderful! He was very kind and listened to what concerns/needs I had with the car I was looking at. Also the individual who was assisting me in the financing department was also so very kind, I unfortunately do not remember his name. Overall, I felt like I left with a quality car and the quality of employees they have at this location is amazing.

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Google Feb 1, 2023

Excellent service. Advisors are friendly and informative. Would recommend service to anyone.

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Google Feb 1, 2023

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Google Feb 1, 2023

Good

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Google Feb 1, 2023

Competitive Pricing, Friendly Service, I've bought 2 Hondas from them. Because my 2017 Civic's A/C went out at 40k mi. and because several areas of trim are already peeling, I have vowed to NEVER purchase another Honda! It has become obvious to me that they no longer care about the quality of their vehicles.

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Google Feb 1, 2023

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Google Jan 31, 2023

Very professional and willing help any way the could

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Google Jan 31, 2023

There has been much improvement from the last few visits to the service center. Enrique was fantastic with his communication with me. Thank you.

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Google Jan 31, 2023

I have some complaints about time taken to be fixed because they was super backed up But I think,Gary, my service provider did his best to check my car out quickly Thank you for his effort again

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Google Jan 31, 2023

It was a pleasant experience. My service advisor was very friendly and respectful.

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Google Jan 31, 2023

If you want the most upfront and funniest Sales & Leasing Consultant there, ask for Manny (Manuel Alonzo). That man knows how to speak for his clients and get you a stellar deal - all while giving you a good laugh. I also appreciated Randy, the Internet Sales Manager, who replied to my online inquiry within a few business hours and had the fine taste of singling Manny out for us when I asked him for his funniest sales rep. Love these guys. Highly recommend. Don't forget the names I suggested! God bless.

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Google Jan 31, 2023

Good service happy with my purchase

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DealerRater Jan 31, 2023

Excellent costumer service . Everyone in the store is extremely helpful and seem like they go beyond their duties to make sure the client is satisfied

Read at DealerRater

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DealerRater Jan 31, 2023

All the people there provide friendly and professional services. The sale consultant is will to work with and helpful.

Read at DealerRater

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DealerRater Jan 31, 2023

Great service. Paperwork processing felt very quick. They took the time to demonstrate the features of my new vehicle after the purchase

Read at DealerRater

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DealerRater Jan 31, 2023

A pleasure to work with, He got me more than what I expected! I appreciate his responsiveness, transparency, diligence and attentiveness. I remember when he initially found something similar to what i wanted but he must have felt that It wasn’t exactly what I wanted so he insisted to wait a little more and buy until I feel comfortable, and it just took a couple of days until he found the PERFECT car for my family and I. And for that i am beyond grateful, He truly is a Helpful Honda Guy! Would definitely recommend. I also appreciate that ...

Read at DealerRater

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Google Jan 31, 2023

Had a great experience at Norm Reeves. We had an appointment with Rom who was wonderful from beginning to end. He made my husband and I feel comfortable, was very informative not only with the car details and features but with the whole buying process. We are absolutely grateful for Rom and the entire team at Norm Reeves for making this experience so great!

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Google Jan 31, 2023

My experience with Norm Reeves Hyundai was excellent. The staff were all friendly and knowledgeable and made the experience of purchasing a new car stress-free.

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Google Jan 31, 2023

We had excellent service from Mr. Scott Sang, Everything was explained in detail by him. Thank you 😃

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Google Jan 31, 2023

Jacob our salesman was the best everything was through him no other sales staff came in on the negotiations like many other dealerships and there was no pressure to buy. Process was simple And smooth

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Google Jan 31, 2023

Larvelle was extremely helpful !

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Google Jan 31, 2023

I just purchased 2023 Honda Civic. Auto-Sport. Black on Black. Great aesthetics! Affordable considering high inflation in U.S. Online appointment set up, out of dealership within ~2 hours.

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Google Jan 31, 2023

Wonderful

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DealerRater Jan 30, 2023

Christine is one the best sales person that I worked with. She is dedicated and honer her customers.

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Google Jan 30, 2023

Excellent service.

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Google Jan 30, 2023

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Google Jan 30, 2023

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Google Jan 30, 2023

We had a great experience at Norm Reeves Honda Superstore! Tannaz did a great job making us feel comfortable and answering our questions. Everyone was really friendly and helpful. They did a lot to earn our business.

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DealerRater Jan 30, 2023

I was given the best deal and experience by Manuel Alonzo! 5 stars! Thank you!

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Google Jan 30, 2023

I had a great experience here compared to other dealerships they gave me straightforward pricing and didn’t play any games with me.

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Google Jan 30, 2023

Ryan in finance was awesome!

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Google Jan 29, 2023

(Translated by Google) From the beginning to the end, the seller was very professional and friendly. (Original) Desde el principio hasta el final, el vendedor fue muy profesional y amable

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Google Jan 29, 2023

I had a great experience buying my car, Andrew my sales person was very patient.

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Google Jan 29, 2023

Cheyne was super helpful with the information he provides and the clarity and transparency with the services that I usually don’t understand. He simplifies it for me and made sure I knew what was being done and what the benefits are that come with them. He was very responsive to text msgs or calls too. Overall a great experience!

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DealerRater Jan 29, 2023

Let me start off by saying Randy is such an awesome sales man! Knows what he is talking about & can really make a deal! This is my second time coming in & coming out with a brand new car. I don’t think I’d feel comfortable going with someone else! If you get the chance to meet Randy, he is your guy! Thanks again Randy, my family appreciate your great service. 😊

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Google Jan 29, 2023

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Google Jan 29, 2023

Enrique helped me out, if were being honest that man needs a raise cause his customer service was outstanding. He explained everything well and didn’t mansplain to me which is a big deal. Definitely recommend this service center.

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Google Jan 28, 2023

My purchase at Norm Reeve Honda in West Covina was a great experience. Gorge and his staff gave us great service.

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Google Jan 28, 2023

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Google Jan 28, 2023

Jalil was amazing at all time we were there for only such a short time and made it easy to find my car I was looking for great experience 😄

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Google Jan 28, 2023

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DealerRater Jan 28, 2023

Very clean place , I bought a car from Jonathan, great guy, the process was easy and we are enjoying the new Tucson!

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Google Jan 28, 2023

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Google Feb 8, 2023

The salesman Jalil was great. He was very helpful and not pushy. He answered all my questions. He made my experience very pleasant

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Google Feb 8, 2023

Nothing but positive reviews for my service experience at Norm Reeves Hyundai Cerritos. My service rep was Louie who made sure all the issues with my car were addressed. My car was returned to me within 6 hours washed, and good to go for another 7.5k miles. Louie was able to schedule my next service appointment. Couldn’t ask for more!!

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Google Feb 8, 2023

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Google Feb 8, 2023

Easy and fast to make an appointment. Once there my rep took care my issues and explained everything in detail.

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Google Feb 8, 2023

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Google Feb 8, 2023

Great dealership and honest service

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Google Feb 8, 2023

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DealerRater Feb 8, 2023

Randy Nava has helped me with my 3rd vehicle purchased through this Amazing Norm Reeves Honda team/family. Everyone has been humble and appreciative of my business. My family will always look here FIRST! I Love my 2.0T Honda Accord Sport!

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DealerRater Feb 8, 2023

I bought a 2023 Hyundai Tucson SEL Calypso Red. Love it first time I saw it. And Mustafa’s knowledgeable insight about the Tucson Model made me not only love it more but drive it home with me that very same day….General Sales Manager Jared Rasheed was very professionally kind and a nice person. Everybody in the dealership was very helpful.

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DealerRater Feb 8, 2023

Randy is a great asset to your Honda dealership. He is the definition of the type of sales man you would like in your team/company! Great customer service made purchasing my honda civic quick and easy!

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Google Feb 8, 2023

Great experience buying a 23’ Civic, straight to the point to close deal, definitely we will comeback for future car buying

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Google Feb 7, 2023

This is my 4th lease with Norm Reeves. It has always been the easiest process for me. Jennifer, Bob, and John had my deal closed within an hour. They have great customer service and have taken care of me over the years. I highly recommend Norm Reeves!!!!

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Google Feb 7, 2023

Great experience. Sabrina, Randy, and Chris were professional and friendly. Can’t remember the finance employee’s name, but he was awesome. Very informative and at no time pressured us to buy extra. Will be back to Norm Reeves in the near future for an Accord.

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Google Feb 7, 2023

Mr Enrique the Hyundai representative was very helpful in general thank you

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Google Feb 7, 2023

Great Service from the Service department. Enrique was nice, polite and kept me informed with every process

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DealerRater Feb 7, 2023

Salesperson Ricardo was excellent! No need for an excellent review for Ricardo to be 15 words!

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Google Feb 7, 2023

Service department is great, on time, efficient and very courteous. Ask for Tony Lagos, he is awesome! Very nice waiting area with Coffee, tea etc., wifi available on site with work stations available while you wait.

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Google Feb 7, 2023

Susanna Yim was our sales contact. She was friendly and answered our questions very well. We were very satisfied with our experience. We highly recommend!

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Google Feb 7, 2023

My experience was painless and easy. Walked the car lot without being hounded and thought I'd just browse around with no intention of buying a car just yet. Within an hour my salesman Bryan made my car sale without feeling intimidated and was able to understand my needs.

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DealerRater Feb 7, 2023

Albert is an absolute sweetheart and made the process very easy. Consistently giving us updates on the vehicles arrival. Great customer service, by far best salesman my family has encountered. Will be returning!

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DealerRater Feb 7, 2023

Ugar and the finance team worked with me and I got exactly what’s wanted at a reasonable price. The cat was ready for my test drive and Ugar was immediately prompt and friendly and answered all of my questions. I never felt rushed or pressured. A great team and a great experience. Thank you!

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Google Feb 7, 2023

I went to Norm Reeves website and made an appointment with Susanna Yim to meet at the dealership. I test drove a new CR-V and Susanna explained all the new features. The vehicle we wanted was in transit and Susanna Yim sent a text when the car came in about two weeks later. I was dreading buying a new car because of having to deal with the sales people for hours, but dealing with Susanna Yim was a pleasure. She was honest and very helpful and made it all an easy process. I highly recommend Susanna Yim if you're ...

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Google Feb 6, 2023

Smooth transaction, Larvell helped me get exactly what I wanted 10/10 client relations.

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Google Feb 6, 2023

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Google Feb 6, 2023

This was my first time at Norm Reeves and the sales and financial team were professional and courteous. My wife and I were attended to by Jay sales manager and Micheal financial. I will be back when it will be time for my trade in since they made it so easy and uncomplicated. Thank you Cerritos team!

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Google Feb 6, 2023

i had a wonderful experience and Armando Garcia was so helpful and made me make a good choice on my 2022 accord.

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Google Feb 6, 2023

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DealerRater Feb 6, 2023