Customer Testimonials
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
Best service department I've ever experienced Ivette is a real asset for your company. Bye
Fast service for both my cars
Edward Obando is amazing! Tells me what I need and explains everything I need to know and answers all my questions. The shuttle service is excellent also. I will continue to bring my Honda car to Norm Reeves Super Store of HB.
I always have the best service this is my second Honda I purchased from them and Trevor is the best I trust him when bringing my car in for service
Very happy about the service
I had a great experience. Daniel was very professional. Very helpful. I can't complain. I received excellent service from Daniel. I'm very happy.
The customer service was amazing. Reza handled business and I was able to walk away happy with my first new car!
I got an amazing deal on my 2026 Honda Accord Hybrid Sport. The staff at Norm Reeves Honda is incredible. They helped me every step of the way. Best car buying experience ever! I definitely recommend them.
Our experience buying our new car was nothing short of amazing. Nanette Mendez helped us out and she was incredibly nice and efficient. We were in and out of the dealership in record time and with a new car that we love!
Excellent service from my Service advisor Michael Barr. Very helpful and polite. Definitely professional
Exceptional service at Norm Reeves. Benito the tech very orofessional, update on the. Car done in a record 25 minutes!
Friendly staff
My recent vehicle service experience was great overall. Great advisor and the servicing time was quick.
Very friendly staff and great service with a smile. My service advisor George Juarez is very helpful and always quick with the updates about vehicle.
Mayson and Murat were amazing! They helped me purchase my Honda quickly with all the features I asked for. Thanks guys!
The waiting area is clean . I was also given a complete report of my car thru text
Thanh seemed very knowledgeable of the recall advisories out on my vehicle. He also seemed to wok well with the Cerritos mechanics and got my car back to me sooner than expected. Will definitely request Thanh in the future.
I have owned many Honda cars in my life time. I started using Norm Reeves Super Store in Huntington Beach when I purchased a civic there in 2012. The service was always excellent. I then purchased another Civic in 2018. Norm Reeves has serviced my car since then. Every employee has been great! I would like to express my thanks to Edward Obando who has helped me over the last year. He has gone beyond the call of duty to make sure my car is in the best shape possible. He is caring and efficient in every way. I trust Edward to ... Read More Google - Sep 11, 2026
He is very knowledgeable and helpful . He also try to get you in and out as soon as possible
Great. Thanks for asking. I'll be bringing back my other car next week See you soon.
Great experience with Roberto Arteaga! He was friendly, professional, and answered all my questions. Stress-free. Highly recommend Roberto!
had a wonderful experience at Norm Reeves Honda of West COVINA. JAIRO Took very care of us, We worked out a great deal on a Odyssey and couldn’t be any happier. if you want a great deal hit up JAIRO. The man is professional, courteous, and more than willing to help you out and get you locked in and in a new car. Thank you JAIRO OF NORM REEVES HONDA OF WEST COVINA..
Darrell Pork is awesome He help me and my wife get a new 2026 Pilot Touring AWD and we are very grateful and happy for his help. I recommend everyone to Darrell because he listens and he does his best for his customers. Thank you Darrell!
Fast, efficient, timely Very thorough in the service recieved That's all I have That's it
Experts who are friendly and not pressuring. Very welcoming from the point I drive through to when I leave. Staff exemplifies what Norm Reeves is all about
Easy, affirmative and made a good purchase. Loved the customer service, was with us to the end especially Nicholas! Jojo made a good sell and Christian helped us with the finances so overall easy experience.
Clean , friendly staff , efficient , honest Trevor was great ! He was polite, acknowledged my concerns and made sure I was aware of what was being done and it kept me updated
Awesome Fantastic It was fantastic, the service was exceptional. Free WiFi and transportation friendly staff
Well, Jason a great guy I would recommend him to anybody I know and looking to buy a car
I won't go elsewhere I know the work will be done right I'll be back
Told me I was due for matenance After my contract expired then charged me to d6 work.
Trevor is a great advisor. I've been going with you guys for a couple of years. Trevor has always treating me with respect and I appreciate the service that he gives me. Thank you, Trevor.
Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you
The service center is captained by John Le and your vehicle is in good hands with them. Grade A service.
Meysam and Lili were great to work with. They made the entire process very smooth and easy. 10/10 experience!
Leased a new Honda CRV at Norm Reed in Cerritos. Reza handled the transaction. He was professional, easy to talk with, thorough and knowledgeable throughout the entire process while actually listening to me and not being pushy. I would definitely recommend him as a very positive part of Norm Reed Honda.
Wow! What a great experience! Although I imagined I'd have to navigate the car buying experience with a pushy, unresponsive to my needs sales person, I experienced the opposite. April Dean was pleasant, respectful, responsive, honest, and straightforward in her communication. She allowed room to breathe, think, and ask a lot of questions as I evaluated whether to buy or not. When we test drove the ID.4 Pro S in which I was interested, she went over all the features of the car without any impatience. I could tell she had a lot of joy in sharing what she ... Read More Google - Sep 9, 2026
Everyone I worked with the day I had my car service with for oil change was very professional
it was a most pleasant experience. people were polite and efficient. as pleasant as could be
I was very loyal to the Honda of Downtown Los Angeles. I have lived in Covina for 6 years now and I always continued making my way to downtown LA to pick up my car from Honda of Downtown Los Angeles not because the service was 10 out of 10 exceptional but I thought that was the best a car dealership could be. My Honda CRV needed to be upgraded ASAP and I decided to stumble inside the Norm Reeves Honda superstore in West Covina. My point was just to walk around and look at the cars I want before making my way ... Read More Google - Sep 9, 2026
Albert Rosales was THE BEST Sales Manager and Christian Delgadillo THE BEST Business Manager! They both offered immense help, support and overall kindness during our Honda buying experience! We would gladly drive the one and a half hours out to Cerritos to do business with them again!
Good place pleasant and professional associates. One star off for their waiting area. Not very comfortable.
Honestly, this was the best car buying experience that I have ever had. The people were so kind and the process was so easy.
Took care in for a recall. 20%oil life remaining. Only $70 for oil and filter replacement, so we added that. Service completed on time. Complementary ride home after dropping off car at 8am. What's not to like.
Our go to dealership, for service and sales. Dealership kept us aware of our vehicles status
I was interested in getting myself a new Honda Civic Si 2026. I was greeted at the door by Danyal Rasheed the internet sales manager. He took great care of me. I also met Ed Hassanzada, the sales manager who made the purchasing process a breeze. Thank you to my finance manager Eric Bartolome who had me in and out. I definitely would recommend any family member or friend of mine to visit Norm Reeves Honda Irvine when they need a new vehicle. Ask for Danyal or Emran S. When you walk in!
Amazing car buying experience! Nour was very professional, knowledgeable, and answered all questions with no hesitations. She was also very honest and upfront! Being my first new car purchase, Nour and the rest of the staff made me feel comfortable throughout the entire process. I highly recommend!
Norm Reeves had exactly the vehicle I was looking for and the staff were very helpful. Our salesperson, Nanette, took excellent care of us.
Heman Bagga, the Service Manager, provided truly outstanding service. He helped us right away and made the entire process quick and stress-free. He was genuinely kind, caring, and professional. Norm Reeves Hyundai is very fortunate to have him, and he absolutely deserves to be recognized and promoted
Recall service
They said they fixed my car after it being there for 4 days that it was ready I drive off lot and started doing the say issue took it back immediately and they tell me it's something else? If the did a diagnostic why didn't they tell me that it I needed spark plugs when I talked to me about the other problems?
Had an appointment. Waited 15 minutes to get acknowledged when I arrived at the dealership. Asked for 2 years to get email updated, but never happened. Took over 2 hours for oil change. Never got multiple points inspection report. Claim they sent it.
Robert Gonzalez was very helpful and explained what we needed done clearly. We waited in the waiting area and the wait time was reasonable for the service that was done for our car. I consider it fast being that it was a Friday morning appointment and there was a long line of cars for service when we came in.
Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there explained what they needed to do. They did most of what they could part was not there. The price was very reasonable. The staff was great. Benito Torres explained everything through with work and pricing. Extremely pleased. Going back Thursday to finish it. Extremely pleased.
Good service Very professional. Knowledgeable employees Very well trained and responsible. Highly recommend Thank you
Trevor Rodriguez is and continues to be exceptional at his position, he always assists me in my needs. I recently took my Honda civic si for an oil change and I got the car back within 90 minutes! Thank you Trevor!
Regular dealership experience Regular dealership experience. Nothing special. Buena Park Honda at least gives you free coffee while you wait.
Large waiting area for service dept. variety of seating. TV if you want it. WiFi connection available. Vending machine for drinks.
Very professional and knowledge The service advisor, very professional and knowledge. And very very happy I would love to recommend this dealer to all my friend and family.
I walked in there and was set on getting a new civic with the urban gray color. They had none in stock so they ended up dealer trading to get the car. Pretty straight forward from there, no dealer add-ons, and bought it for sticker price
(Translated by Google) The service was excellent, as were the payment options and benefits; also, the cars are the best. (Original) El servicio fue excelente, también las opciones de pago y los beneficios, animismo los autos son lo mejor
Satisfied customer service. Despite it being busy I was able to get my vehicle back on time .
This was the easiest most wonderful car purchase experience I have ever had. Alex was so present, helpful and supportive. He worked really hard to meet all of my needs and I walked away with an outstanding deal. More than I had hoped for. Thank you Alex.🙏 Thank you to the rest of the team that supported the leasing process as well. You all understand the assignment to take great care and I am deeply grateful.
Trevor was patient and informative and knew the functionality of my vehicle and what repairs are needed based on my car high mileage ????
Lili went above and beyond to help me get a CRV Hybrid! She made it easy, fast and took time to answer all my questions. I highly recommend her and this dealership. Best experience ever! Thank you!
Very satisfied with this dealership. Edward Obando is very professional and knowledgeable about my civic si.
Not happy, service advisor was on phone when , I pick car & pay money. He doesn’t care
The best service out of all five Honda dealerships I've visited. Downey, Cerritos, Buena Park, Whittier.
It was a fast experience and thanh was very nice Thanh was very helpful Very supportive
Great customer service. I appreciate the ability to send a direct text to the person that has been assigned to my car service.
Very good experience. Tony was great. He's an honest guy and he really helped me with my air conditioning issue since it wasn't under warranty anymore.
You listened carefully to my needs and helped me prioritize the work, important given my schedule! I was in and out quickly. Great customer service, thanks!!
The customer service was great and Javier was very patient in explaining cost for the service
Good and fast service as well as friendly staff. I did not have to add any extra service
Trevor Rodriguez Rodriguez is exceptional at his position. I always go to him and I’m very thankful that he assist me in my needs.
Robert and Farshad helped us in our car buying experience. Would go there again when I need to purchase another vehicle. Thank you!
EJ Yeon was amazing! Not only did we get a great deal, he was super attentive and helped to make sure our transaction was fast! My daughter loves her new 2027 HRV. Thank you to the team at Honda Cerritos!
Easy and quick even with an out of state purchase
A great experience as always. Ivette went above and beyond. Thank you! Wonderful service from a great team
Friendly and pressure free professional staff. Great car buying experience.
Excellent treat from Richard Kassing answering all my questions friendly and helpful
Excellent service from salesperson Richard Kassing; very friendly and helpful.
