Customer Testimonials
Brandon is a great support! Get a car with him! Very helpful and straight to the point. He doesn’t bull around like other people. Shoutout to the manager as well.
Great place, great people, easy purchase. Shout out to Kevin Nguyen for helping me get my nline sonata! For a good price. Johnathan and Michael were of great help too explained everything to me easily. Made the experience amazing!
Very good job. No pressure. Very helpful. Super friendly.Salesman was super nice and it was a great experience.
Thomas Brucks offered a lot of expertise and took the time to investigate into the problem with my car. The time constraints and last minute addition to the necessary service, which included a custom work, typically not provided by factory service, made me go with a local, custom car service, specializing in sport modification. I am thankful for Tom’s dedication to his job. It is thanks to his knowledge that I got into the heart of the issue and in the end was able to, not only resolve it, but also enhance my car to my liking. I am ...
First time selling my car. Valerie is truly an angel and made the whole process very easy for me. Best offer by far and I’m left with a big smile on my face 😁😁😁
Excellent service, uncomplicated honest and kind in dealing with me. Thank you very much for a job well done.
We wanted to express our gratitude to Norm Reeves Honda and the two gentleman who assisted us in purchasing a new car for our daughter. The process was very simple and effortless. Thank you Mr. Randy Magno and to Mr. Luigi, our daughter loves the car. Definitely will be back on our next vehicle. Thanks again, Abel Duran
Mustafa was very helpful and easy to communicate. He explained every single detail during financing process. Help us to decide what’s best and suits our needs. We can’t thank enough. I’m very satisfied with my new purchase. I definitely feel like I’m a part of this big Hyundai family. I’ll be definitely recommending Both the brach and Mustafa to my friends and family.
Mustafa was very professional and extremely polite in the sales process. It was a pleasant experience and I highly recommended doing business with Mustafa overall best experience I have had at any dealership that I have been to.
Jason took care of bringing a car with the color I wanted for me from another dealer.👍👍
Alex there was very easy going and made the whole process easy. Was given a great price on my trade and a very fair price on a new vehicle in these times.
Great people and very good service
It was a pleasure working with Gabe made thing smooth and easy. We got in and out.
In 2015, I bought a Santa Fe in Garden Grove Hyundai through Alex Jang. He was a good salesman and helped me a lot to buy the car. I bought another Santa Fe in NR through him yesterday. He gave me a detailed explanation about a car and gave me a kindness and a good service. I will give him 5 stars.
Scott was the one who helped us with cars. He was very professional and nice. He answered all our questions and checked in from time to time and even provide refreshments while we were waiting for the finance department to open up a spot for us. The buying experience was fairly smooth. The guy that help us in the finance department was nice too, but I forgot his name.
Second vehicle purchased from this dealership, and 4th Hyundai purchased over the past decade. Went through the Costco Auto program this time. Most dealerships are minimally responsive, and frankly, rude. I’ve spoken to at least 10 different dealerships (mostly Honda & others). We worked with Kevin Nguyen, who provided exceptional customer service. From the multiple emails to text message exchanges, he was always prompt and professional. Upon arrival at the dealership, Kevin had all the information (price sheets) ready to share with us on several vehicles. He was not pushy, and actually recommended the lowest cost car as it was ...
The best car experience ever. Super easy process and Arthur was super helpful as well. I was able to walk away with a great car that same day. Thanks Hyundai for making my first car buy super easy 🥰
Always great service, Paul always takes care of what needs done, friendly conversation.
Muy bien mostró fantástico y nos esplico todas las funciones de carro y es una persona que pudo recomendar su buen de ase bien su trabajo.
Very helpful a quick and easy process great staff willing to work with you. friendly and clean environment would definitely recommend
Sky Kim has been very helpful, makes me want to come back again. Thank you so much for going out of the way to help.
Best experience as usual!
Very friendly people. They treat us like family friends. Fast and accurate service, took no time to check our credit. I would recommend my friends to at least check with them before going to make car buying or lease. Thank you Mustafa and Aiden for your courteous service.
This place is amazing !! Scott and Mustafa very helpful and very friendly guys I would recommend looking for them If you’re looking for a new car I would definitely recommend them to family and friends they will help you get the best deal in the market !! I wasn’t planning on leaving that day with a new car but they gave me a great deal and worked with me to make it happen!! They are very understanding and any questions you have they will answer it Very honest guys and super helpful 10/10 Thank you Scott and Mustafa!!
Very helpful, respectful, upfront and non aggressive like many other dealers I've come across. Also went above and beyond in trying to help me find a vehicle that was right for me.
My overall rating would have been a 5 star experience but the only thing that continues to be an ongoing problem is the transparency between Sales and Finance. I came in with a specific budget both monthly and down-payment and Sales was clear on that but unfortunately the lack of manufacturing warranty almost forces you to get the additional warranty since I'm personally doing a lease. Friendly service without a doubt but then again, they're in sales and they did their job, 2022 they sold me a car! Hyundai has definitely stepped up their game with the quality of the ...
Great guy helped me alot on trying to Pick my car ! Very understanding and friendly! Will help you with any question you have. If you come down to Cerritos Hyundai look for him !’ This Hyundai dealer is probably the best I been to great deals and will work with you very well get you the best deals out there
We came in looking for a vehicle for my daughter who is a first time buyer. Everyone was great at explaining to her the whole process. They had a great selection on vehicles. We are very happy with their service. Alex Jang and Arthur Ortega assisted us.
looked all over the city and this was the only place that gave me a good deal on the car i wanted
Excellent job, as always.
I bought a used Nissan from Norm Reeves Hyundai which was a trade in. There were no games on the price listed even during these inflated Covid times. I was very happy with the service! Ask for Jalil.
Mustafa was a terrific dealer. He was straight forward and generous with his time. I really appreciate his help.
Gabe - Sales Luigi - Finance BLUF:Overall, best car buying experience I have ever had. Trade in and 2 x New Vehicle Purchase within less than 6 hours start to finish. Started shopping on a Monday at 0900. 1st stop was Toyota (Ontario), salesman was so miserable he acted like he didn’t even care if we purchased. 2nd stop was Penske Honda (Ontario), salesman was a complete 180. Super aggressive, super desperate. 3rd and final stop was the Norm Reeves Honda Dealership (West Covina). Gabe: After requesting information from multiple dealerships the day prior. Gabe was the only one to actually reach ...
We had an excellent experience with Norm Reeves Hyundai from first phone contact to stepping into our new 2022 Tucson Hybrid. I cannot say enough positive things about this group. Rigo help us through the process including helping us to be patient waiting for our car to arrive. You really feel a good vibe when you come to the showroom. Everyone seems to like one another and they are friendly. This is really important. We went to another Hyundia dealership and they were just so bad. Coming here was refreshing. Brandon the Finance representative was excellent. He was very nice and ...
Michael is the best sales person ever! I went back to see Mike for a mid lease exchange. Got my husband's and my car with him, and also took a friend during the pandemic and last month return t change my car and my husbands. Always a great experience doing business with Mike. He is very professional, friendly, and honest. Deal is done fast and you leave very happy. I recommend Michael if you want to get a great deal and leave with a smile and the Honda of your dream. Thank you Michael! See you again in a ...
I love the attention to detail when I service my car. The staff is very friendly and they go over every aspect of the car in terms of the current condition and what items may need attention. Candice was a pleasure to deal with throughout my visit. Thank you Cerritos Infiniti.
Quick & easy experience purchasing a vehicle from Hyundai. We felt comfortable and in good hands working with Angel who was extremely knowledgeable and personable. Angel and the team went above and beyond to accommodate and expedite the buying process for our busy Mother’s Day weekend schedule and were very understanding and helped us navigate a prolonged vehicle trade in process of an out of state vehicle. It has been less than a week since purchasing a 2022 Tucson and i have gotten so many compliments and have referred so many friends and family members to this dealership and Angel ...
They did a great job at meeting my needs and making sure I drove off with the car I wanted.
Very helpful great people I will recommend 100% for sure #1 Honda dealer!!! Thank you !!!
Dealership itself was very clean and organized. I was greeted immediately and I was helped by Brandon Rodriguez who found me an Elantra that fit my needs and was within my price range. He went above and beyond in finding the vehicle and working out a deal. I’m very appreciative of his help. The finance manager, Jay, was very helpful and answered all my questions. It was an easy process from finding a car to leaving with one all in the same day!
Wow, I am throughly impressed with this Hyundai dealership. I drove onto the lot to browse and was so excited by the abundance of inventory that I wound up test driving a Tucson. The interior of the car felt modern and high tech and the drive itself was so smooth that my partner and I ended up telling the salesperson helping us, (Fred- awesome guy!), that we wanted to buy it that day. The entire buying process was easy and we felt we were investing our money in a great deal. Fred was straightforward and knowledgeable as we asked questions. ...
Mustafa has been very helpful & very cool dealing with us. We really liked buying Santa Cruz & he was so patient & accommodating. It was a great experience overall!
Didn't know about the other recalls. I had three open recalls, had those fixed while I was there and the usual services. Thanks.
had a great experience with Khalid Bashir. no pressure i went in knowing what i wanted and he helped make it happen with no fuss. definitely a great place to buy a Hyundai.
When I walk in to buy car he treated well made me comfortable not like any other places. I will go back again next time when I need to buy another car Thank you Jason
Larvell Hollis, sold me a 2022 Honda Accord, and made my dealer experience very fun and great! Ryan in finance made it way easier for me as well, thank you guys so much definitely will be back to buy again!!!
Brandon Rodriguez was beyond words with his patience and customer service… made our experience so joyful. Patient with my kids, answered all of our questions and made sure we were comfortable along the way.
The whole team was absolutely amazing! I was dreading the process of buying a car but everyone there made it a great experience and made me feel welcome and well taken care of. I went in there wanting to see 3 different Hyundai(s) and was so indecisive but Jilal (sales rep) didn’t rush me which I really appreciated and really went out of his way to make sure I felt taken care and all my questions were answered. The finance guy was wonderful too. He made the “boring” part enjoyable and quick - greatly appreciated as well. The receptionist ...
My salesperson, Susanna Yim, was awesome. She answered all my questions, helped with the paperwork and guided me through the process. Then she helped me pair my phone with the car. So very helpful and kind!
Great customer service. Negotiated over phone. Mike from sales team is awesome. Car was ready by the time I got to the dealership. Paper work went smooth. Gerardo from finance is Amazing. Went through all the details and i was out of the dealership in about an hour or so. Highly recommend this place. Ask for Mike in sales. He will get you a great deal. Thank you 😃
I loved working with Ricardo, he has a personal touch, and accommodated me via driving me to the bank, and dropping off the rental. 5 stars. Ps he also bought me an Horchata drink which to me was the kicker.
Really helpful he help us get approved , nice , attentive great experience definitely will recommend him. Mustafa was great!
Brandon is a great support! Get a car with him! Very helpful and straight to the point. He doesn’t bull around like other people. Shoutout to the manager as well.
Great place, great people, easy purchase. Shout out to Kevin Nguyen for helping me get my nline sonata! For a good price. Johnathan and Michael were of great help too explained everything to me easily. Made the experience amazing!
Very good job. No pressure. Very helpful. Super friendly.Salesman was super nice and it was a great experience.
Thomas Brucks offered a lot of expertise and took the time to investigate into the problem with my car. The time constraints and last minute addition to the necessary service, which included a custom work, typically not provided by factory service, made me go with a local, custom car service, specializing in sport modification. I am thankful for Tom’s dedication to his job. It is thanks to his knowledge that I got into the heart of the issue and in the end was able to, not only resolve it, but also enhance my car to my liking. I am ...
First time selling my car. Valerie is truly an angel and made the whole process very easy for me. Best offer by far and I’m left with a big smile on my face 😁😁😁
Excellent service, uncomplicated honest and kind in dealing with me. Thank you very much for a job well done.
We wanted to express our gratitude to Norm Reeves Honda and the two gentleman who assisted us in purchasing a new car for our daughter. The process was very simple and effortless. Thank you Mr. Randy Magno and to Mr. Luigi, our daughter loves the car. Definitely will be back on our next vehicle. Thanks again, Abel Duran
Mustafa was very helpful and easy to communicate. He explained every single detail during financing process. Help us to decide what’s best and suits our needs. We can’t thank enough. I’m very satisfied with my new purchase. I definitely feel like I’m a part of this big Hyundai family. I’ll be definitely recommending Both the brach and Mustafa to my friends and family.
Mustafa was very professional and extremely polite in the sales process. It was a pleasant experience and I highly recommended doing business with Mustafa overall best experience I have had at any dealership that I have been to.
Jason took care of bringing a car with the color I wanted for me from another dealer.👍👍
Alex there was very easy going and made the whole process easy. Was given a great price on my trade and a very fair price on a new vehicle in these times.
Great people and very good service
It was a pleasure working with Gabe made thing smooth and easy. We got in and out.
In 2015, I bought a Santa Fe in Garden Grove Hyundai through Alex Jang. He was a good salesman and helped me a lot to buy the car. I bought another Santa Fe in NR through him yesterday. He gave me a detailed explanation about a car and gave me a kindness and a good service. I will give him 5 stars.
Scott was the one who helped us with cars. He was very professional and nice. He answered all our questions and checked in from time to time and even provide refreshments while we were waiting for the finance department to open up a spot for us. The buying experience was fairly smooth. The guy that help us in the finance department was nice too, but I forgot his name.
Second vehicle purchased from this dealership, and 4th Hyundai purchased over the past decade. Went through the Costco Auto program this time. Most dealerships are minimally responsive, and frankly, rude. I’ve spoken to at least 10 different dealerships (mostly Honda & others). We worked with Kevin Nguyen, who provided exceptional customer service. From the multiple emails to text message exchanges, he was always prompt and professional. Upon arrival at the dealership, Kevin had all the information (price sheets) ready to share with us on several vehicles. He was not pushy, and actually recommended the lowest cost car as it was ...
The best car experience ever. Super easy process and Arthur was super helpful as well. I was able to walk away with a great car that same day. Thanks Hyundai for making my first car buy super easy 🥰
Always great service, Paul always takes care of what needs done, friendly conversation.
Muy bien mostró fantástico y nos esplico todas las funciones de carro y es una persona que pudo recomendar su buen de ase bien su trabajo.
Very helpful a quick and easy process great staff willing to work with you. friendly and clean environment would definitely recommend
Sky Kim has been very helpful, makes me want to come back again. Thank you so much for going out of the way to help.
Best experience as usual!
Very friendly people. They treat us like family friends. Fast and accurate service, took no time to check our credit. I would recommend my friends to at least check with them before going to make car buying or lease. Thank you Mustafa and Aiden for your courteous service.
This place is amazing !! Scott and Mustafa very helpful and very friendly guys I would recommend looking for them If you’re looking for a new car I would definitely recommend them to family and friends they will help you get the best deal in the market !! I wasn’t planning on leaving that day with a new car but they gave me a great deal and worked with me to make it happen!! They are very understanding and any questions you have they will answer it Very honest guys and super helpful 10/10 Thank you Scott and Mustafa!!
Very helpful, respectful, upfront and non aggressive like many other dealers I've come across. Also went above and beyond in trying to help me find a vehicle that was right for me.
My overall rating would have been a 5 star experience but the only thing that continues to be an ongoing problem is the transparency between Sales and Finance. I came in with a specific budget both monthly and down-payment and Sales was clear on that but unfortunately the lack of manufacturing warranty almost forces you to get the additional warranty since I'm personally doing a lease. Friendly service without a doubt but then again, they're in sales and they did their job, 2022 they sold me a car! Hyundai has definitely stepped up their game with the quality of the ...
Great guy helped me alot on trying to Pick my car ! Very understanding and friendly! Will help you with any question you have. If you come down to Cerritos Hyundai look for him !’ This Hyundai dealer is probably the best I been to great deals and will work with you very well get you the best deals out there
We came in looking for a vehicle for my daughter who is a first time buyer. Everyone was great at explaining to her the whole process. They had a great selection on vehicles. We are very happy with their service. Alex Jang and Arthur Ortega assisted us.
looked all over the city and this was the only place that gave me a good deal on the car i wanted
Excellent job, as always.
I bought a used Nissan from Norm Reeves Hyundai which was a trade in. There were no games on the price listed even during these inflated Covid times. I was very happy with the service! Ask for Jalil.
Mustafa was a terrific dealer. He was straight forward and generous with his time. I really appreciate his help.
Gabe - Sales Luigi - Finance BLUF:Overall, best car buying experience I have ever had. Trade in and 2 x New Vehicle Purchase within less than 6 hours start to finish. Started shopping on a Monday at 0900. 1st stop was Toyota (Ontario), salesman was so miserable he acted like he didn’t even care if we purchased. 2nd stop was Penske Honda (Ontario), salesman was a complete 180. Super aggressive, super desperate. 3rd and final stop was the Norm Reeves Honda Dealership (West Covina). Gabe: After requesting information from multiple dealerships the day prior. Gabe was the only one to actually reach ...
We had an excellent experience with Norm Reeves Hyundai from first phone contact to stepping into our new 2022 Tucson Hybrid. I cannot say enough positive things about this group. Rigo help us through the process including helping us to be patient waiting for our car to arrive. You really feel a good vibe when you come to the showroom. Everyone seems to like one another and they are friendly. This is really important. We went to another Hyundia dealership and they were just so bad. Coming here was refreshing. Brandon the Finance representative was excellent. He was very nice and ...
Michael is the best sales person ever! I went back to see Mike for a mid lease exchange. Got my husband's and my car with him, and also took a friend during the pandemic and last month return t change my car and my husbands. Always a great experience doing business with Mike. He is very professional, friendly, and honest. Deal is done fast and you leave very happy. I recommend Michael if you want to get a great deal and leave with a smile and the Honda of your dream. Thank you Michael! See you again in a ...
I love the attention to detail when I service my car. The staff is very friendly and they go over every aspect of the car in terms of the current condition and what items may need attention. Candice was a pleasure to deal with throughout my visit. Thank you Cerritos Infiniti.
Quick & easy experience purchasing a vehicle from Hyundai. We felt comfortable and in good hands working with Angel who was extremely knowledgeable and personable. Angel and the team went above and beyond to accommodate and expedite the buying process for our busy Mother’s Day weekend schedule and were very understanding and helped us navigate a prolonged vehicle trade in process of an out of state vehicle. It has been less than a week since purchasing a 2022 Tucson and i have gotten so many compliments and have referred so many friends and family members to this dealership and Angel ...
They did a great job at meeting my needs and making sure I drove off with the car I wanted.
Very helpful great people I will recommend 100% for sure #1 Honda dealer!!! Thank you !!!
Dealership itself was very clean and organized. I was greeted immediately and I was helped by Brandon Rodriguez who found me an Elantra that fit my needs and was within my price range. He went above and beyond in finding the vehicle and working out a deal. I’m very appreciative of his help. The finance manager, Jay, was very helpful and answered all my questions. It was an easy process from finding a car to leaving with one all in the same day!
Wow, I am throughly impressed with this Hyundai dealership. I drove onto the lot to browse and was so excited by the abundance of inventory that I wound up test driving a Tucson. The interior of the car felt modern and high tech and the drive itself was so smooth that my partner and I ended up telling the salesperson helping us, (Fred- awesome guy!), that we wanted to buy it that day. The entire buying process was easy and we felt we were investing our money in a great deal. Fred was straightforward and knowledgeable as we asked questions. ...
Mustafa has been very helpful & very cool dealing with us. We really liked buying Santa Cruz & he was so patient & accommodating. It was a great experience overall!
Didn't know about the other recalls. I had three open recalls, had those fixed while I was there and the usual services. Thanks.
had a great experience with Khalid Bashir. no pressure i went in knowing what i wanted and he helped make it happen with no fuss. definitely a great place to buy a Hyundai.
When I walk in to buy car he treated well made me comfortable not like any other places. I will go back again next time when I need to buy another car Thank you Jason
Larvell Hollis, sold me a 2022 Honda Accord, and made my dealer experience very fun and great! Ryan in finance made it way easier for me as well, thank you guys so much definitely will be back to buy again!!!
Brandon Rodriguez was beyond words with his patience and customer service… made our experience so joyful. Patient with my kids, answered all of our questions and made sure we were comfortable along the way.
The whole team was absolutely amazing! I was dreading the process of buying a car but everyone there made it a great experience and made me feel welcome and well taken care of. I went in there wanting to see 3 different Hyundai(s) and was so indecisive but Jilal (sales rep) didn’t rush me which I really appreciated and really went out of his way to make sure I felt taken care and all my questions were answered. The finance guy was wonderful too. He made the “boring” part enjoyable and quick - greatly appreciated as well. The receptionist ...
My salesperson, Susanna Yim, was awesome. She answered all my questions, helped with the paperwork and guided me through the process. Then she helped me pair my phone with the car. So very helpful and kind!
Great customer service. Negotiated over phone. Mike from sales team is awesome. Car was ready by the time I got to the dealership. Paper work went smooth. Gerardo from finance is Amazing. Went through all the details and i was out of the dealership in about an hour or so. Highly recommend this place. Ask for Mike in sales. He will get you a great deal. Thank you 😃
I loved working with Ricardo, he has a personal touch, and accommodated me via driving me to the bank, and dropping off the rental. 5 stars. Ps he also bought me an Horchata drink which to me was the kicker.
Really helpful he help us get approved , nice , attentive great experience definitely will recommend him. Mustafa was great!
Brandon is a great support! Get a car with him! Very helpful and straight to the point. He doesn’t bull around like other people. Shoutout to the manager as well.
Great place, great people, easy purchase. Shout out to Kevin Nguyen for helping me get my nline sonata! For a good price. Johnathan and Michael were of great help too explained everything to me easily. Made the experience amazing!
Very good job. No pressure. Very helpful. Super friendly.Salesman was super nice and it was a great experience.
Thomas Brucks offered a lot of expertise and took the time to investigate into the problem with my car. The time constraints and last minute addition to the necessary service, which included a custom work, typically not provided by factory service, made me go with a local, custom car service, specializing in sport modification. I am thankful for Tom’s dedication to his job. It is thanks to his knowledge that I got into the heart of the issue and in the end was able to, not only resolve it, but also enhance my car to my liking. I am ...
First time selling my car. Valerie is truly an angel and made the whole process very easy for me. Best offer by far and I’m left with a big smile on my face 😁😁😁
Excellent service, uncomplicated honest and kind in dealing with me. Thank you very much for a job well done.
We wanted to express our gratitude to Norm Reeves Honda and the two gentleman who assisted us in purchasing a new car for our daughter. The process was very simple and effortless. Thank you Mr. Randy Magno and to Mr. Luigi, our daughter loves the car. Definitely will be back on our next vehicle. Thanks again, Abel Duran
Mustafa was very helpful and easy to communicate. He explained every single detail during financing process. Help us to decide what’s best and suits our needs. We can’t thank enough. I’m very satisfied with my new purchase. I definitely feel like I’m a part of this big Hyundai family. I’ll be definitely recommending Both the brach and Mustafa to my friends and family.
Mustafa was very professional and extremely polite in the sales process. It was a pleasant experience and I highly recommended doing business with Mustafa overall best experience I have had at any dealership that I have been to.
Jason took care of bringing a car with the color I wanted for me from another dealer.👍👍
Alex there was very easy going and made the whole process easy. Was given a great price on my trade and a very fair price on a new vehicle in these times.
Great people and very good service
It was a pleasure working with Gabe made thing smooth and easy. We got in and out.
In 2015, I bought a Santa Fe in Garden Grove Hyundai through Alex Jang. He was a good salesman and helped me a lot to buy the car. I bought another Santa Fe in NR through him yesterday. He gave me a detailed explanation about a car and gave me a kindness and a good service. I will give him 5 stars.
Scott was the one who helped us with cars. He was very professional and nice. He answered all our questions and checked in from time to time and even provide refreshments while we were waiting for the finance department to open up a spot for us. The buying experience was fairly smooth. The guy that help us in the finance department was nice too, but I forgot his name.
Second vehicle purchased from this dealership, and 4th Hyundai purchased over the past decade. Went through the Costco Auto program this time. Most dealerships are minimally responsive, and frankly, rude. I’ve spoken to at least 10 different dealerships (mostly Honda & others). We worked with Kevin Nguyen, who provided exceptional customer service. From the multiple emails to text message exchanges, he was always prompt and professional. Upon arrival at the dealership, Kevin had all the information (price sheets) ready to share with us on several vehicles. He was not pushy, and actually recommended the lowest cost car as it was ...
The best car experience ever. Super easy process and Arthur was super helpful as well. I was able to walk away with a great car that same day. Thanks Hyundai for making my first car buy super easy 🥰
Always great service, Paul always takes care of what needs done, friendly conversation.
Muy bien mostró fantástico y nos esplico todas las funciones de carro y es una persona que pudo recomendar su buen de ase bien su trabajo.
Very helpful a quick and easy process great staff willing to work with you. friendly and clean environment would definitely recommend