Customer Testimonials
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
First a1 service for 2025 crv. Time spent for waiting the job done was about a little bit over one hour. The car was about 13 months ago. Your dealership would not extend the first complimentary service. Unpleasant feeling.
It was a great experience, Jojo was very attentive and helpful I would definitely get another car from Jojo. He has earned my repeated business
Great costumer service and attention to detail it was a great experience to have came to this location
I always have a great experience when I bring my car in for maintenance. Prices are reasonable and wait time is excellent. I want to give a shoutout to Joseph Vargas, he’s very professional and attentive and always provides the best customer service. I highly recommend him as a Service Advisor, I know my car is always in good hands. 🙂
Good
Friendly, no pressure, transparent and responsive. I would highly recommend this dealership for anyone looking for a new or used car.
Frankie Htet got us an excellent deal on the vehicle I wanted! Thank you to NormReeves Honda of Huntington Beach and to Manager Joe Rodriguez for making a great experience!
I highly recommend Louie Zhang at Honda! My car-buying experience here was absolutely fantastic. Louie is not only incredibly professional but also super attentive. I was stressing out over the trims and colors for a while, but he was so patient and helped me break everything down without any pressure. When it was time to pick up the car, he explained every detail thoroughly and even walked me through setting up the infotainment system step-by-step. If any of my friends are looking to buy a car, Louie will definitely be my number one recommendation!
Work that needed to be done was explained clearly and time estimates were accurate Benito clearly explained the options for what work needed to be done now vs. the next scheduled service.
Attentive, accommodated, and accurate. Special shout out to salesman Johnny, who made the whole transaction seamless. When visiting the dealer subsequently, I found the service staff to be equally polite and efficient.
I had a great experience getting my first oil change here. Miguel was professional, friendly, and easy to talk to, which made the whole process stress-free. He kept me updated on the progress of my vehicle and gave me an accurate estimate of when the service would be finished. I truly appreciated the excellent communication and customer service, and I would definitely return for future maintenance.
I recently brought my Honda Pilot to Norm Reeves Honda Irvine for an oil change and tire rotation, and the entire experience was smooth from start to finish. The service was completed as expected, communication was clear, and everything was handled professionally.
A special thank you to Michael Fernandez for his excellent customer service. He was friendly, helpful, and made the process easy and stress free. It’s always nice to work with someone who takes the time to ensure customers are taken care of.
I left satisfied with the service and would definitely return for future maintenance. Thank you, ... Read More Google - Jun 12, 2026
Great service, he made the car buying experience fun and most importantly gave us a great deal! Will definitely come back
Richard ‘s service is really nice
nice service
Service staff - bought elsewhere - was awesome. Simple, easy, straighforward, helpful, no pressure sales on anything... Looking forward to our next service visit, since it went so well, and that is saying a lot for some other not so good dealerships...
I had an outstanding experience at Norm Reeves Honda of Huntington Beach thanks to my salesperson. Sean Mora. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
He took the time to answer all of my questions, explained the features and options clearly, and made the entire process smooth and stress-free. I never felt pressured, and their honesty and attention to detail gave me confidence in my purchase.
Customer service like this is hard to find, and it made all the difference. If ... Read More DealerRater - Jun 11, 2026
Bought a Honda Civic here - they let us run around and try every model. the CR-V the Accord, no issues, no challenges, just helped us find the "RIGHT" car... Turns out it was on the satellite lot... So... They drove us over there, said 'which one' we found our car, and could not be happier. Sales staff was great. Deal process above reproach, and left a happy customer...
I love Norman Reeves Honda in Huntington Beach my go to for a new car that if you change the oil you have reliable transportation that mileage can go well over300,000 miles. Go get yourself a new reliable Honda from Sean Mora!! Best customer Service, in Surf city!!!
Vehicle was ready when promised, service center was great, I always feel comfortable when taking one of my vehicles to HB, they don't take advantage of the customers like some places do, thanks again
I recently purchased a 2026 black Honda Accord Hybrid Sport-L, and I had a great experience working with John. I already knew exactly what car I wanted, and he made the entire process quick, easy, and stress-free. He was friendly, professional, and made sure everything went smoothly from start to finish. There was no pressure, and he answered all of my questions while keeping me updated throughout the process. I absolutely love my new car and appreciate how easy John made the buying experience. If you’re looking for a new vehicle, I definitely recommend asking for John!
Oil change and super charger replacement
Javier was a classy gent and helped me with my maintenance check and oil change without any chance for failure
I had such an easy, amazing experience buying a car from Sean Mora at Norm Reeve's Honda of Huntington Beach. He provided the best customer service I have experienced in a very long time! I will be back!!
Actual service was good. Wait time for my oil change was three hours with an appointment. No updates given to let me know of the delay in my ‘express’ service. Then I received a text two days later saying I missed my appointment? Really? Get it together Honda. I sat in the waiting room area for three hours and no one bothered to to give me a choice to come back to pick up my car later. The only answer I got when I asked for update was “ we are really busy”. After 7 years of being a loyal customer and ... Read More Google - Jun 11, 2026
Giovanni was extremely helpful. I'm going to return to the dealership soon to buy a new car.
🙁 i didn’t like it when u guys made me wait upon arrival
Cerritos Honda has been helpful and transparent to the maintenance of my car. They have accommodated me in a fast time frame and the customer service is great! Shout to Trevor for always being supper polite and accommodating in the handful of times I've been there. I Appreciate it!
That specific time good. And the young man I worked with had really good customer care.
Anthony Castro was amazing, never had to go anywhere else.
Very satisfying, very professional and a credit to your organization. Nothing more has to be said!
I brought my car in for 60,000 mile maintenance and the service was perfect.
I brought my car in at 8:00 a.m at the time of my scheduled appointment and they took it right away. I waited there for the service to be done which was in total about 3 hours.
My appointment was booked easily online through the Hyundai app after Norman Reeves sent a reminder that my service was due.
They have a very nice waiting area. You can either sit with your computer plugged in, you can sit at tables, or you can sit in the little area where ... Read More Google - Jun 11, 2026
Good It was a good experience and I felt that the employees were very welcoming
He was incredible Benito was an awesome human with such kind attitude And gave me the best experience
The service is excellent-even though they are always swamped each person makes you feel like you're the only customer there.
I arrived without an appointment due to a low tire pressure notice on my screen. My car was examined quickly and Benito showed me a photo of a nail in one tire sidewall. The new tire was put on promptly. I always get courteous and efficient service here.
Great. Easy. Satisfied Nicholas made the experience great. After visiting Hardin Honda in Anaheim first and having a bad experience there. Nicholas made it worth my while to commute to Cerritos Norm Reeves Honda. He was knowledgeable, courteous and extremely helpful
Norm Reeves Honda HB is organized, efficient, fair and customer-oriented. Benito is knowledgeable, patient and takes time to explain everything.
Not complicated. We were not pressured by anyone to purchase. Closing the deal was easy.
Not pushy at all , very explained , easy process Excellent service from start to finish
His customer service was good and explained the different options from our lease to financing it.
Found screw in 1 tire & replaced. Found nail in another tire & repaired. Work done quickly.
Excellent customer service and care. Went above and beyond to make sure I was taken care of.
I was very pleased with Ugur Bey, and thanks to him, I’m directing everyone to him and Honda Cerritos.
My 2025 Pilot is the third Honda I have bought from Norm Reeves Honda Huntington Beach. I would not be returning to buy or to service my cars if it wasn’t for the service advisors and other employees at this dealership. Over the years I have dealt with other dealerships that were not very pleasant to deal with. I stopped using dealerships for any type of service until coming to Norm Reeves Huntington Beach. The rest is history.
Great service as usual. Ratings are enough. Don’t need to request a word min.
Service was excellent and done on time. The place was clean and help was available at ay time.
Thank you so much for your service for me. Their service was wonderful and fast processing.
Abanz did a wonderful keeping me informed. Everything was done quickly and correctly it was a pleasant experience
Tony is my favorite service consultant. He’s very communicative and helpful. I’ve had my Honda for 12 years and have had a lot of consultants, many are great, but working with Tony I feel taken care of.
Purchased my first new 2020 Honda Civic in 2020 and still visiting for maintenance today. Great atmosphere and employees are very helpful and friendly. Great customer service 👍🏼🙏🫶
I was helped out by Leo and he made my experience at Honda very simple and easy. His service was excellent and I know I can trust Honda to always help me with any car trouble I have
After a week of searching for a specific vehicle i wanted, I drove from riverside to meet with Jose Sanchez. Please ask for him , he is great, straight fwd and will not waste your time. Avery was also great ik the finance department, we left extremely happy with our deal
AVERY RICHEY is the name of the sales MAN you want to ask for. He went above and beyond. He is dedicated to costumer satisfaction. I could not be happier with his professionalism
Great customer service, Alex followed up and close to home. This is my fourth Honda Accord.
Everything is great there other than the prices prices are too high. I wanted to get my brakes checked 99% of other mechanics and stuff will check your brakes for nothing you guys wanted to charge me $25 just to look at my brakes I can get an oil change synthetic for 3999 you guys want 7999 so it’s the prices that I can’t tolerate but as far as your service to people and answering their questions, I think you guys are Great.
I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend!
Great selection of vehicles to choose from. Jerry Gonzalez is a great consultant and helped me get the car of my dreams. He made the experience so much more personable and was so patient with me. Im loving my Canyon River blue 2026 Accord hybrid with Touring pkg.
Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive experience. He was so thorough and patient in explaining the difference with the cars I was considering. I give him ten starts. This was one of my best experiences in car buying.
Great service and staff is very friendly. I'm really with my car and Norm Reeves
I just wanted to thank Robert and Paul for all of their help during my service visit at Honda. Robert was very kind, helpful, and kept me updated throughout the process. Paul did a great job performing the maintenance on my car, and I really appreciated his work and attention to detail. They both made everything easy and stress free, and I truly appreciated how attentive and professional they were. Great customer service is hard to find, and Robert and Paul definitely went above and beyond. Thank you again for making my experience such a positive one!
I have been going to Norm Reeves for over 7 years and their quality of work amd customer service is unmatched. I will continue going there for all future automotive needs.
My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starting to feel discouraged. We decided to reach out to Norm Reeves Honda in Cerritos via email. We got an immediate response from Christy. From our first interaction, she was not only professional and knowledgeable but also genuinely kind and supportive. Her assistance made the entire car-buying experience so much smoother and less stressful than I anticipated. I was suprised how quickly we were able to drive off with our new ... Read More DealerRater - Jun 8, 2026
Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions
Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle
Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance of my car is not satisfactory.
Excellent service. They took time to explain each process with me. Thank you!!!
Honda in West Covina was our first stop when car shopping. We were helped by Oscar, who was patient, personable and friendly. We decided to shop around over the next few days, but ultimately decided that Oscar was who we wanted to purchase from. He made the process so smooth and simple. Thank you Oscar!
Theyre quick went in to get car service. Had ask about otger stuff but they never got back to me about that
I’ve been to dozens of dealerships and have bought a number of cars. Literally have never had customer service as good as Jacob’s. The dude was clear, communicative, FAST, and even though we went slightly over what we wanted, I was happy to leave with a car because the customer service was that good.
Jonathan and Arthur are AMAZING! Super patient sales and loan staff, super nice, and they tolerated all my annoying questions. Would HIGHLY RECOMMEND!
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
John Le provides exceptional customer service. John Le provides exceptional customer service. John Le provides exceptional customer service.
We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and will definitely be returning to work with them when we buy cars for our five children on their 16th birthdays.
I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AMAZING. I live in the Bay Area, and I would 100% come all the way to Cerritos just to have Jojo be the one who sells me a vehicle. His Attention to customer service is not something common anymore, he really works with you to get you a great deal, and is hilarious. Such a genuine, nice, kind, and honest person. Not ONCE ... Read More DealerRater - Jun 7, 2026
I ALWAYS have my oil changed here. They are fast and friendly! Great job! Took it to Irvine Honda once and regretted it.
Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here and with Francisco. Francisco is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work Francisco! Brandon provided excellent customer service. He was very personal, professional, and courteous! We are a Honda family and we are looking forward to working with Brandon. Brandon is a valuable asset to Norm Reeves Honda Superstore family. Keep up the great work, Brandon!
Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they are very appreciated
Clayton was very nice and very knowledgeable. I was in and out in record time.
Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes
I always receive excellent service from my service rep Thanh when I take my car in for any type of service.
Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda
Everyone is very friendly and helpful!
Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer
Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortable.
I had Phan as my service advisor he was excellent he went above and beyond to help me find out what was wrong with my vehicle he explained every question I had, i will always be coming back to him for anything I need with my car!
Amazing /friendly staff. I felt super confident that my car was in great hands to get serviced. Quick, simple and ready to be back on the road knowing I now have a car to put more miles on and adventures ✨✨✨
My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much!
Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer
