Experience
Everyone loves Norm Reeves Auto Group!
See what our customers say about us.
Over 10,000 Reviews
Luis helped me secure the exact car I wanted and worked with my schedule to make it happen. I first contacted him about a month ago and we stayed in touch to make the deal happen. After weeks of following up to make sure the specific car was still available, Luis kept me updated and was very accomodating with any questions I had or requests. During my time at Norm Reeves Cerritos, Luis made sure that I was happy with the agreement on the vehicle. This was my first time purchasing a vehicle, and would more than gladly come back ...
Susanna provides excellent customer service. Very accommodating and helpful thats why we always go back to her to get our cars. Very happy with her service.
Norm Reeves Honda was quick on time and professional.
I recently purchased the 2021 Hyundai Palisades Calligraphy trim with Zo Saleem (and his associate Victor Soto). What a smooth and wonderful buying experience!!! Not only did Zo give me the best price within 100 miles of me but the customer service was top notch. During COVID, Zo delivered the car to my house himself, had all the paperwork ready to go so all I had to do was sign...as well as two roses, key chains, a pretty pink bow and such great service. Smile and a great attitude. Seamless and efficient way to buy a car! To top it off, ...
I always get outstanding service from Q holt Besides the fact that toyoda Cars and trucks are great products The customer service folks always treat me like I'm family thank you for the great experience that's why keep coming back.
I purchased my first car through Meysam and he did an awesome job walking me through the process and making it possible for me to get my brand new car!
Came in for a safety recall. Gabriela Dominguez helped with getting the service performed with the techs and resolved some unexpected problems that arose with a solution that was great for everyone. I have been coming here for several years now and will continue to as long as live close by with how excellent the service has been.
Gilbert Ruiz was amazing! I came in with what I thought to be unrealistic demands, and he made it happen. We came to test drive only, and we ended up leaving with more than I dreamed. Thank you for making our little family exceptionally happy! -Kristin and Jeremy
Excelente servicio y atension, la espera fue minima, el precio fue accessible, excelente cortecia del personal asi como su presentacion, atencion en ingles y español...
I had an amazing experience at Norm Reeves Honda in Cerritos, not only once but twice! Kelvin Funes helped my son and I, get the vehicle that we were looking for. He is very knowledgeable and provided us with excellent customer service. He went above and beyond to help us get the perfect vehicle. Thank you so much, Kelvin! We are very happy! I highly recommend Kelvin, he is an amazing person and will provide you with a pleasant experience at Norm Reeves Honda.
Great customer service ! Susanna made buying my new Honda so easy . She found me exactly what I was looking for . Very highly recommended if your looking for a new car .
This is my second car from norm reeves Honda in Cerritos they are very friendly, helpful, and very understandable of all situations, they try their best to help out the best way possible. I will always go to them
Excellent service, very thoughtful and considerate. Nice and humble person, thank you for being a great person . I really appreciate everything. Thank you for your patience
Susanna Was extremely helpful! It was my fiancé’s first time purchasing a car and like and 20 something year olds we don’t have the best credit but she made it work! She is wonderful and has a good attitude!
Susana was very helpful, I had talked to another salesman at this dealership over the phone and they weren’t too helpful, where as Susanna exceeded my expectations, was very informative and friendly. I will recommend her when someone is looking for a new car. Thank you !
She was amazing. Gave me a concrete price online and kept her word when I walked inside the dealer. Quick deal. She is the best!
We had a wonderful experience with Susanna. She’s so helpful and an honest sales person. She made us feel very comfortable! I highly recommend working with Susanna!
First service appointment was quick and smooth. Able to check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and went to check. Although I bought my car here, this is not the closest Honda dealership to my home, so I'm not yet sure where I'll look for service in the future.
Norm Reeves Honda is efficient, courteous and extremely friendly. They provide you excellent care in a timely and efficient manner. I would recommend them to all my friends and family.
Jojo Bayas, a very professional Salesrep, very detailed and expalined well. My husband and I went to so many dealership and we were impressed with the knowledge and excellent showmanship Jojo has. Norm Reeves excellent and clean location and lots of car and color to choose. We did not have a hard time selecting our choice. Salesrep Jojo, highly recommended. Norm Reeves, highly recommended.
Mr Trieu was amazing and easy to work with when buying my Type R. Before this I had gone to at least half the Honda dealers in SoCal I have not met a salesperson as good as him. Norm Reeves Cerritos is also the friendliest and best Honda dealer that I have purchased a vehicle from.
Awesome! Ty Trieu is the best salesman I ever met. He helps us from head to toe to find the best vehicle as our expectations.
Trinity Gussman has always been very helpful and knowledgeable regarding my car. She has been helping me over five years and her help was outstanding.
Got me in and out quickly. Reviews my previous service record to ensure I was not being charged for services not needed. My car was ready before the promised time.
Susanna was very patient with us when we got our car. She was fast and to the point, and answered any questions that we had. I would definitely recommend Susanna to anyone that is looking for a new car!
Excellent service, followed up with us last minute before closing and I was surprised. We appreciated the details she went over for my first car purchase and everything was up front and to the point! Thank you Susanna!
Mike was a great salesperson and this dealer made the buying process smooth and painless. Upfront and honest and will recommend them to anyone e.
Q was most kind, and did allow for a need the Prius has, and that the fees I paid for service will pay against the MAF control the car still needs.
Gilbert Ruiz; Amazing guy! He is so nice and helpful. Just talk to him you can see his honest face.
We drove one and a half hour to Vista only to find the used car we were interested in was sold. However, Mike offered us a great deal for a new car that we could not refused. He made our drive to Vista worthwhile. Had an excellent experience with Mike and Nester. We left a very happy customer!!
A great experience trading in my 2014 CRV, and driving out with a 2021 CRV. Sales person Louis Mesquita was friendly, attentive and knowledgeable. I was able to select a vehicle from inventory, complete the paperwork and drive off in less than four hours!
Chandika De Silva sold me a new 2021 Honda Pilot & Civic . He made the process quick and pleasant. I would highly recommend Norm Reeves Honda and the excellent salesman Chandika, he was very friendly and personable. . Thank you Chandika and Norm Reeves Honda in Cerritos.
Service customer kept me informed of the order process, to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario.
Excellent, Fast, knowledgeable, courteous and friendly service received. I went for a recall service appointment, so there's not much I can add. Thank you.
Excellent communicator, knowledgeable, advise with the interest of the client in picture. Great follow up and excellent service. Practical and fast delivery. Flexible in terms
Diego worked very well with us and made the process of leasing a new car very easy. He made sure we were satisfied and overall made the day enjoyable
Another great experience at norm reeves Cerritos. If you need a new car don’t hesitate and contact ty!!hell take care of you. Thanks ty 🙏🏼
I have not bought a vehicle in 21 years. Needless to say walking into the dealership was scary. My experience turned out to be so wonderful. From the 1st phone call to actually walking in, I was treated so nicely. My salesman Jonathan was just fantastic. I am an old little Italian grandma and he just took his time, treated me with such respect, that I felt so comfortable. I am very satisfied with my vehicle and with the whole experience. Fair price, honest answers and good customer service. Have zero regret on my decision to go with Norm Reeves.
Staff was courteous, efficient and knowledgeable from check in to service rep. Gabriel Dominguez - I give her 5 Stars. Gabriel sent me text, emailed and called with information re the service.
Konstantin was great! Thank you so much for such a great car buying experience.
Excellent on all aspects of his job, very patient and explained everything very clearly. I will definitely recommend him to family and friends. Great atmosphere.
Really went out of his to help us and acknowledging us about trade in with our current vehicle. Also, very informative about what's needed.
Great customer service ( well done ) Repair took care of my AC problem and car is working perfect now They also added 12 months or 12K miles warranty on it However they don't offer shuttle service or loan car
Mr. Porter was amazing! He was patient not pushy at all and very knowledgeable! Thank you soo much! Will definitely come back to him again
Outstanding work! They dealt with the insurance company, arranged and contacted enterprise for car rental and completed the work in a very timely manner. You can’t tell there was ever any damage it looks great!
We were assisted by Alex Garcia, who is extremely generous in showing/helping us getting a new Honda! Super pleasant experience and we’ll be sure to work with Norm Reeves Honda Superstore again.
I had an excellent experience leasing a new Venza. Adrian and Jorge did an great job explaining the various aspects of the lease and my options.
I have always been treated very well by the employees of this dealership. All of the employees I have had contact with were very friendly and professional. My vehicle is serviced/repaired by the promised time. My friend and his wife have been having their Hondas serviced at this dealership. When I purchased my Honda Accord, they were the ones that recommended that I come here. So far, I’m happy I did.
The service was quick and very helpful for me to get a quick apprival on the Sunbit finance. My CRV was well serviced and the service advisor.was very helpful.
This Toyota dealer has always been fair and honest. I would recommend Robert Farr as their service advisor always. Thank you for the great service.
From my first phone conversation to the closing of the sale my experience with Norm Reeves Honda was stellar. I came in with a specific goal in mind and Ted Crutchley worked hard for me and was great to work with. It was one of the most pleasant car buying experiences I've ever had. Never once did I feel pushed, connived or uncomfortable. Thank you to all the people at Norm Reeves Honda. You were all super nice and funny! I appreciate your humor and relaxed attitude while still being professional!
It is always easy to make an appt.; they keep to their promised schedule. Joshua, the service advisor assigned to me, was kind and helped me resolve an issue getting my phone to talk to my radio before we even got to the servicing of the car. He also explained to me options and pricing for my car service. I was happy with my experience at this dealership. darlene morgan
Excellent communication back-and-forth with Joseph Huynh regarding a irregular noise at the rear of my vehicle. Christopher Silva Gutierrez was the technician that worked on the vehicle and the issue has been resolved from my tests.
Christian Delgadillo has been outstanding from start to finish and helped me select a gorgeous Honda Civic, while ensuring the entire sales process was as easy as possible (took me less than 2 hours) and fun. What makes Christian stand apart from other salesmen are his positive vibes - you cannot fake this and you feel it every step of the way. You feel you have a trusted confidant! Right from the beginning I told Christian the key things that I needed, and he listened attentively and got to work right away to help get me the car of my choice. ...
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Service was courteous and efficient. Person helping with service was knowledgeable and friendly. Got my vehicle back in a reasonable amount of time. Overall great first time service experience.
Honda made it easy for me to make my appointment and once I got there it was quick and easy.my car was done in a timely manner.
Professional and courteous, could be better on their timing promised. Was told the job would be done in 2 hours and didn’t ya call back until 5 hours later.
Part ordered was received by dealership in a timely manner. Made a hassle free service appointment most convenient to my time. Overall satisfied with visit.
The sales man Randy Magno (somehow he is not listed in below salesman list) is so professional and smart to complete the purchase process very smoothly, so happy to buy this new car from him, as well as the offer was excellent!
The Cerritos Dealer and it staff speak for themselves in the service they provide in every way the customer, the servlce they provide on your vechicle. You have an EXCELLENT STAFF. Thank you
Great service and excellent job!!
The service and parts department here is unmatched! The customer service is excellent and everyone is friendly and knowledgeable! Will definitely be bringing my vehicle to this location for all future service!
Great experience. Easy and friendly salesman. Will return for another purchase when it's time for a new car. Wide selection of vehicles to choose from.
First time being interested in Hyundai cars. Never been ever this happy... And i have to mention that since I walked in Mustafa made my family great welcoming ,listening and paying attention to what we were looking for.. i trade in my care for a sonara hybrid, i could not be more happy with my car. It's gorgeous, spacious and I'm very happy also with the way the dealership treated us every single person there help with any general questions or suggestions .. Mustafa he's such a sweet, humble and honest representative of urs.. i made a great ...
Barry & Connie were so kind and helpful & I was buying a used Mazda from your lot so that really says a lot about this dealership in my mind. I will recommend you all to everyone! Thank you for making this happen for me!!
Agradezco mucho a salvador k fue muy atento y me ayudo mucho con hablar con mi aseguranza gracias x sus servicios le doy un 10 de excelente trabajo
Gracias Norm Reeves Toyota San Diego por el excelente servicio y atención especialmente a Mr. Q Holt siempre me ha atendido amablemente y sabe muy bien su trabajo todo a tiempo y explica lo que necesita el vehículo gracias nuevamente.
Fantastic service! Friendly and attentive staff greeted me right away. Reasonable wait times. Excellent communication of work required and provided. No pushy sales of unneeded parts or service. Worked with me on a budget. Will definitely be back!
Michael Lott Always awesome !!!! Provided great service , details and explained all the features This is # 4 from you guys . The finance dept was awesome also !
My husband and I bought Hondas from Norm Reeves Honda every few years. After his death I changed to a leasing program and have a new car every 3 years or so. They have made the process as simple and painless as possible. I love my new CRV!
I like this place because is convince to my area, and very friendly service, and always is done at the time line... thank you for your wonderful service Toyota!!!
I have bought and have been bringing my vehicles for service here. Excellent service! Sal is very good service rep and easy to work with.
Gabriela Rodriguez in Service Dept.was very courteous and she was very helpful with all my needs. Has great customer service skills and professional and friendly
I worked with Jonathan in Sales who was very personable, accommodating, responsive, and most importantly, not pushy. Five-stars to Jonathan! We felt really comfortable with him which is why we returned to him after shopping around dealerships. Vito in finance was also very efficient, informative, and pleasant. Five-stars all around!!
Overall I am very pleased with the service provided by Jonathan Juarez and Andre Nevado. The finance managers did a great job helping me get the best deal for me.
First time with Rosalina as service advisor. She was friendly and reminded of a service warranty extension that I could purchase to save money in the future. During pick up she was at lunch so check out person did not go over the vehicle inspection report. When I got home I read the report and noticed my tire tread report was at need attention when I bought new tires only 8 months ago and barely drive because I work remotely. Also, it said I need an engine air filter but wasn’t told it needed to be replaced. Just wondering if ...
Service agents are helpful and provide good advice about what my options are for things like tire replacement. Jessica was clearly experienced with all the questions and concerns that an average customer could have. Good experience for me.
Mr. Zohaib Saleem was a pleasure to work with. I highly recommend contacting him if you want to buy a vehicle. MR. Vito Beato in the finance department was great to work with as well.
Great service. Honest dealership. Thought I had a bad AGM battery but I didn't. Only charged half price for full diagnostic because they didn't have to fix anything. It took close to 2hrs but I didn't have an appointment and they fully checked my car including tires. It was well worth the wait. Robert Farr took time to explain everything. He was patient and friendly. Thank you Toyota for again giving me peace of mind.
Have used this dealership for quite some time. Recent improvements are impressive; staff I dealt with was terrific. Turns out, I needed tires and Robert recommended Yokahama brand at a good price.
Wonderful experience today at Norm Reeves. Thank you to Ed Ringler great help, straight forward, honest and helpful. Really informative , answered all my silly questions lol. Thank you once again Ed.
We had an excellent experience once again! We will continue to be part of the Infinity family as returning customers for 15 years. The service has always been top notch. Thank you all from Sales department with Grace to John in the service department.
The entire team at Norm Reeves was helpful, respectful, knowledgeable and did not once pressure us. We are now driving the best car we have ever had - the 2021 Elantra Limited, Intense Blue. My wife and I are long-time BMW owners (25+ years) and can attest to this being our best vehicle purchase experience. We will definitely return to Norm Reeves for future business.
I had a excellent experience last week when I had my car serviced by Cerritos Infiniti. My Service Advisor Edwin went above and beyond his duties to listen to my concerns and questions I had on my vehicle. Edwin took what I believed I was experiencing with the vehicle and issued a service order to a mechanic (don't know his name) at the dealership that Edwin knew would take the time to understand and review my claims of poor acceleration, power and transmission delays. Thanks to Edwin and the mechanic, they were able to diagnose the cause and fixed ...
From start to finish, the process was seamless, efficient, honest, straight forward, reliable, and just overall fantastic. I worked with Zo Saleem for several months and he was always quick and upfront in his response. We talked about a price mostly over email and it was done. When I came in to purchase, this was the fastest, most efficient process I have done at a dealership period. I am not sure if they were able to know that I have a no-nonsense personality or if they are just candid in their approach, but they were NOT pushy like other dealerships ...
Great experience Khalid and team were awesome they were very professional, friendly and attentive very easy to work with it made purchasing a vehicle pleasant
Great service friendly people very helpful took my car in to get my bumper fixed got done fast Virginia answered all my questions very helpful
Overall I’m very pleased and happy with the service that was given to me by Mike and Vito. I will definitely recommend you guys.
Purchasing my Hyundai Santa Fe from Norm Reeves Hyundai Superstore was absolutely the best car buying experience I have ever had. My sales associate, Michael Monji, was knowledgeable and personable. Every step of the purchase ran smoothly and efficiently. It was a fabulous experience.
Mi experiencia fue agradable en especial el vendedor André Nevado fue muy amable, paciente y sobre todo q no presiona para comparar el carro ! Lo recomiendo al 💯 %
Ray helped me out he got me exactly what im looking for I’m beyond thrilled! It was fast and easy he was caring and no BS!
Welcome to Norm Reeves Auto Group
Finding your dream car is an exciting process, especially with so many models to choose from. And whatever make you’re interested in, reaching out to one branch of dealerships will make your car search process much easier.
Our Norm Reeves Superstores may run the gamut of vehicles, but they have one common goal: customer satisfaction. It doesn’t matter if you’re still searching for a car, are ready to buy, or need service, we’ll work hard to leave you feeling happy and confident with your time spent at one of our dealerships.
Learn more about all the services we offer to drivers like you throughout Los Angeles, San Diego, and Orange County, and contact us if you have any questions.
About Our Dealerships
Our Norm Reeves Dealerships consist of seven brands including Honda, Ford, Lincoln, Hyundai, INFINITI, Toyota and Volkswagen. With the arrival of the new Norm Reeves Honda Superstore Vista, Norm Reeves will now consist of 13 dealerships in seven convenient locations.
Aside from offering lots of places to find the perfect ride, we want to instill the fact that we put you, the customer, first. In fact, we do this from day one. We also offer super prices at a super selection, have a price protection guarantee, and ensure that your satisfaction matters.
Plenty of New & Used Models for Sale
Our inventories are extensive, with new and used models from makes like; Honda, Ford, Volkswagen, Toyota, Hyundai, Lincoln, and INFINITI.
With so many options to choose from, we want to make the search process as easy as possible. All you need to do is check out our inventory online, using the search filters to narrow down by make, model, and year. Not only will you find more info about the vehicle itself, but you’ll also see which of our dealerships has it in stock.
And once you find a vehicle of interest, you can always contact the dealership for a test drive. We’ll get you behind the wheel, go over the car’s features, and answer any questions that you may have.
