Experience
Everyone loves Norm Reeves Auto Group!
See what our customers say about us.
Over 10,000 Reviews
Great service. Professional and friendly. Would recommend anyone get their service and car through Susanna. She was helpful and made it a breeze to get a car.
I Came for detailing thank you Juan Luna for taking care of my car A++ he’s friendly and caring I would come back again
Phil was polite, professional, and knowledgeable. It was a very positive experience for my first time purchase. I will be sure to work with Phil to get a future car again. It was pleasure!
It’s a Great Dealership, all of their Representatives are friendly and helpful. The Service Department employees will go out of their way to get to assist you.
Wonderful experience! Arthur was so professional, knowledgeable and kind. Vito, Finance Manager, was amazing to work with as well! He made, what could be a long, drawn out experience, very manageable. We felt we were appreciated and valued!
Diego Cruz was a great sale rep. He was very helpful and was very informative. He made sure I was happy with my purchase and with everything. Thank you!
Brandon was courteous, professional, fast and explained thoroughly what was done to my vehicle, the results of the inspection and what to expect for the next maintenance service.
Outstanding people to deal with, always polite recognizes me as soon as I come in the door and always get my car back when told
I brought in my car for general maintenance, which ended up becoming a little bit more after some analysis, but everything was done exactly right. The person who helped me was very affable and communicative about the process which I appreciate, and price was just about as expected. I only take my car to this location because of the quality of work and customer service. Keep it up y’all!
Great customer service. Professional and courteous salesman. Low/no pressure transaction. Purchased several vehicles from Nestor for family and friends. Very dependable, reliable and trustworthy.
The Norm Reeves Honda West Covina family provided us an outstanding experience. Alfredo Pena and the gentleman that reviewed our contract where superb. Their customer service skills where second to non.
With the lack of assistance from Honda Corp during the 3 years that I leased a Clarity Fuel Cell, I was DONE with Honda but along came Christy Nuval!! She was able to do what Honda Corporate hadn't done so i decided to get another Honda!
Chandika really made my experience at norms reeves of Cerritos go smooth. I highly recommend him to help you get your vehicle because he truly works for his clients. (:
After all of the issues that I had with an another Honda dealership with my Clarity Fuel Cell and lack of help from Honda Corporate, I was purchasing another brand! Christy and Norm Reeves worked hard to make sure that I keep my purchase with Honda!
Phil Byrd was amazing to work with! Best car buying experience I ever had. Extremely knowledgeable, patient and HONEST! Definitely recommend working with Phil and Lindy Ly.
Ms. Samantha Alejo was really helpful and answered all our inquiries. Very nice lady. Looking forward to deal with her again with my future cars. Definitely will recommend to my family and friends!
Easy to make an appointment at a convenient time. Did not take long at all. They treated me fairly and took my request right away.
Very helpful and explains everything throughly. She helped me buy my first car and made it a great experience and gave me many good options.
Guys if you want to find your dream car look for Christy Nuval she is the best, excellent and very professional to assist customer. Thank you so much for helping....have a great day - Ate Virg
The transaction was smooth and Christy and the entire team were nice and very accommodating. She’s very experienced with her job and explains everything in a detailed manner. She made sure we understood everything before letting us go.
I had a great experience! The customer service was amazing, and the price was definitely fair. I would HIGHLY recommend this dealership to anyone who is looking for great service, amazing maintenance and repairs, and vehicle efficiency.
Jerry was so helpful . Explain to us every step procedure . Did the absolutely best to have us walk out with a 2020 Honda Accord . Thanks a lot jerry !
I like you guys, you been good the inly thing is that your prices from one year and a half ago that i purchase tires, is more then double, so i had to look somewhere else, other that, your service is good and and the service gentleman that I prefer to work with is Robert Farr, and he is a very nice person to deal with, he tells it how it is in a very nice and polite was, he makes me feel comfortable with his knowledge. Thank you Mr Farr
Very satisfied with how everything went, overall a very nice and hard working lady! Will definitely be going back to Susanna again and would definitely recommend to others
Kasem helped me to find the best deal for Honda Pilot! He did an excellent job! Everybody was so professional and friendly there! Thank you very much!
great service, went in for regular oil change and they took care of everything the car needed. everything was timely and organized. appreciate the assistance!
I went into the service center to get oil change along with other things. Gary was very professional, he called me and gave me the list of things I needed more and the car was done before one.
Susanna Yim offered very competitive prices and was willing to work with me on the pricing. I liked my interactions with her and would recommend her at this dealership.
One of the best Susanna Yim was an outstanding sales lady and she exceeded all expectations. I highly recommend her for all your car needs. I will highly go to her on my next Honda purchase. Easy to work with. Susanna yim again one of the best
The best experience I’ve had at a dealership. Thank you Susanna for an amazing experience. I am superrrrrrrr pleased and happy with my purchase, you made it 10x better :)
Great dealer. He made the process easy for me as a first time buyer. Looking forward to working with him in the future for any other transaction.
Myself and my husband have always been well taken care by the crew at Norm Reeves, Cerritos. I recently lost my husband, and received a call of condolence from the young man known as Herman. How kind and thoughtful that call was! Donna B
Great Job, done well and on time i will return for any additional service. I would like to receive additional discounts because I am a loyal customer..
Ramiro Garcia provided me great consultation, by thoroughly explaining the necessary services that my Honda needed. I’m grateful for employees with such professionalism. I’d definitely recommend him if you plan on bringing your car in for service.
First off, let me put this straight: Ray was the kindest, the nicest, and the most polite salesperson that I have talked to during my entire month that I tried to buy a car. He took his time to carefully showed me every details and features of the car, unlike the rest of the salesperson who just want to rush you off to buy the car. And regardless of how ridiculous of a price I was asking, he and his manager still treat me with the utmost respect. He even when as far as updated me on any new deals ...
Christy was very helpful, polite, and professional. She made car shopping an easy and amazing experience! Christy was excellent and I would recommend everyone who is in the process of purchasing a car to meet with Christy so she can assist you with purchasing a vehicle. I loved her customer service!
Collision Dept. Staff all very helpful and professional. Body repairs were excellent. They coordinated with my insurance seamlessly. Repair took longer than anticipated. Even washed my car!
My experience w/ Derrelle was Great., he was a very helpful and and knowledgeable and will answer to all your concern.will sure go bck to him!!!
Francisco Garduńo was an amazing help. He made the process of buying a new car simple and fast. He made my dream come true of getting a family 2021 HR-V EX. He was super professional and helpful. I would definitely recommend him to my family and friends.
Jerry Wang provided us with excellent service and answered all of our questions. First time buying a Honda and I'm loving my Honda CRV!
I took my 2018 Tacoma 4x4 to do service on recall and oil change too. But she don’t get me much detail service more
Friendly and speedy service. I was informed about the status of my car and recommendations for both current and future service for what is actually needed.
We had a great car buying experience. Professional, helpful, and friendly staff, from our salesman John Gomez to the finance manager Eamahn Zahedikia both were very honest and accommodating, made the process simple and stress-free. Thank you guys we are one happy and and satisfied Honda customers.
Chandika DeSilva & AJ Jinadasa Are Marvelous! They Took Real Good Care of Us! Treated Us Like Family. I Highly Recommend Them To Everyone. The Best!
Great experience from start to finish. Appreciate Samantha Alejo for reaching out and helping me with my first car lease, thank you. Great customer service, highly recommend.
Christy conducted herself as a professional and it was a pleasure to work with her. She was very attentive to what I wanted and helped make it happen.
Went to buy a car and Mr. Chandika DeSilva was very helpful, knowledgeable, honest and got us a very Very good deal on a car. If your ever looking for a Honda and your visiting Norm Reeves Cerritos ask for him. I guarantee you won't regret it!
The service advisor (Cheyne Riggs) that helped me on my latest visit to Norm Reeves Hyundai seemed very knowledgeable with Hyundai automobiles. It was also refreshing to see that he was a “car guy.” I took my Genesis Coupe in for routine service which was completed in about two hours. Then they washed it for me!
I was able to schedule an appointment the same day. Joshua Martinez was very informed and kept me updated on the progress. I Highly recommend!
Ricardo was exceptional. No nonsense, no fluff. Seamless transaction and we left with exactly the vehicle we were looking for. Kudos Ricardo. Great experience at Norm Reeves ... thank you !!
Samuel Tung service co sultant is understand, patient with customer have a nice, friendly and polite. Technician: Kevin Calderon Rivera he worked on my car so far look good.
Great service and I didn’t have to wait long. All the employees practiced safe conditions during this Covid pandemic. I always have great customer service when I go to this dealership.
Awesome awesome experience with Susanna Yim!! We are so pleased❤️ Whatever she promised, she delivered. The process was honest and truthful. The new car was splendid!
We worked with Devon to buy a new Accord and had a great experience. Devon was helpful and accommodating. Highly recommended and love the car.
Amazing !! Devon is great !!!!! He was really helpful and nice!!im in love with my car! I got the 2021 Honda Accord sport!! Thank you
This is the only place I go for service. They always extend their services past their desk and always ready to help and they do.
I always bring my car to Honda to get serviced and Anthony Sanchez always receive me with a very professional attitude he’s very polite that’s why I always come back !!
Jessica was fantastic! So helpful and determined to help you find the best deal on your car. She went above and beyond on implementing outstanding customer service. Her and George gave me great numbers prior to coming in and stuck to their word. Thank you both!
I was very happy with the service I received. Mohammed answered all my questions and didn’t pressure me to buy something I didn’t want. He explained everything about the car.
Sandra was very nice from the start. She broke it down quick and easy. I appreciate her help and honesty. If I ever decide to get another Honda I’ll be back. Thank you
I would like to say Raidel is awesome, highest remarks, very knowledgeable with what I came in for, Raidel is on his game, I will always come back to Raidel for my auto needs.
The staff from the first encounter with Randy Nava to the finance manager Justin were professionals. 5 STARS is not enough, but I think you get my point.
Great service! Service advisor was very friendly and knowledgeable. My car was completed in a timely manner. Will be back for my next service at this dealership.
Very grateful for the excellent service and attention received. Especially to : Raidel Soto for his attention and professionalism. The work on my car was faster!😃👍
This people gave excellent service with concern for safety of customer like me. Thanks! To you guys keep up the good work! Be safe! More power to you!
Received excellent service from Anthony Sanchez & Anthony Vasquez . Guys keep up the good work. God bless u all in Norm Reeves Honda west co. Honesty is the best policy in life ! U got it Guy’s!
Mr. Soto was very kind and caring towards me and my car situation. I greatly appreciate it. Thanks for the great work and Happy holidays!
We were very pleased with customer service and our dealer representative the refinancing went super smooth and we couldn't be any happier thank you be safe
I arrived for my appointment early and was promptly seen by the service assistant. She processed my request and had me in and out in 50 minutes, a period shorter than was estimated for the needed service.
Special accolades to the staff members I interacted with at Norm Reeves Toyota when I had my vehicle serviced. Everyone was so courteous and professional. A special thanks to Luis Marquez, my rep, who patiently explain the process and kept me updated on the vehicles progress.
Brought in for service and it was my first time using Norm Reeves Toyota. Friendly and informative. Gave me options to keep expenses low. Exceeded my expectations.
Jonathan Juarez was great, patient and helpful. Got me the car I wanted. No sales pressure. Gerardo in finance very hard worker and very patient. Thanks guys for getting me in the car I wanted.
Andy was such a great help with getting me into a new vehicle! There was no hassle and everyone was extremely friendly and helpful! They weren’t just trying to sell me a car, they helped me out of my old vehicle and into my dream car!
Didn't expect to get a car that same day, but the offer was too good to pass up, they had excellent service and were very helpful
No game, Clear answers. Jessica is been great to communicate with. I did not had to visit the dealer, They deliver the car at mu office.
We had an excellent experience at Norm Reeves superstore. Stan is very helpful and attentive with our needs . Same with Oscar at the finance. Great time
Darrell Pork is the best!!! Thanks Paul Nguyen as well for the help and referral. Even with Covid restrictions, everything went so smoothly and quickest transaction ever. Thank you both, see you in 3 years!!!😘
Susanna Yim was very helpful for me when it comes to buying a new Honda Odyssey. I would definitely recommend her service to a friend.
Jacob and George went above and beyond to make my car buying experience one to remember. This has now become my Honda dealership of choice.
AWESOME, PROFESSIONAL and overall great experience. Go see salesman Zzar for an outstanding, fantastic experience. And he was very patient. Go see Zzar!!!!! Go see Zzar!!!!!
This dealership is awesome to do business with. I just brought my third Honda at this location and everything went smooth and everyone is nice and professional.
My experience here was wonderful and helpful. I worked with Saeed Naderi and Jonathan Juarez and both were delightful. I want to say Jonathan made the decision for me easier here because he was helpful and honest from the start to end. The only problem I had was we came with an agreement of a 2020 sonata Sel but the deal was taken away because the car was too far away. However, I was still happy with my 2021 Sonata Sel.
We are very happy with our new car! Jerry was very helpful! Him and Jhon got is a great deal and we also got the best Beal out off our trade-in car. Thanks Guys!!
Javier was great to work with Javier was great to work with Javier was great to work with Javier was great to work with J
I was shopping around a few Honda dealerships and this one was the best. Neal helped me get a great deal on my new car without pressuring me. I didn’t feel any shady sales tactics like I did at the other places
Over the weekend, I had the most straightforward dealings with a car dealership that I’ve ever experienced in my life. I’ve bought several cars over the years, and this dealer tops them all. It was this simple, I reached out to several dealers in Southern California and asked for the best out the door price. Mr. Zohaib Saleem sent me the best price, and once I arrived, that price was honored, unlike many dealers in the area. There was no pressure when I arrived at the dealer; everyone was friendly and professional. Mr. Jalil Bashir also helped us ...
Nestor was great to work with. Very knowledgeable, personable, and helpful! He worked with us well and we left very happy customers with my first Honda!
Thank you Mr. Raidel for providing excellent customer service. I really appreciate you taking care of my issue and quickly offering solutions. I appreciate your help tremendously.
Norm Reeves Service Department repaired a tire and performed scheduled maintenance in under an hour, as a walk-in, without an appointment. Got to work on time. Much appreciated, thanks!
Thank you so much for helping us. We felt comfortable and everything was handled professionally. Staff are friendly. We will surely recommend this to our family and friends. We appreciate all your help. God bless!😇 Jessica & Ajaaliyah
I wish I could rate Ray higher because he made everything so smooth.Honestly the best car buying experience at any dealership I've been to before! Definitely ask for Ray!!!
Service Rep (Jospeh Huynh) is extremely helpful. I mentioned I am relocating out of state and wanted to make sure my car was in the best shape for the drive. He helped me pick out certain services tailored to my situation and I feel more safe doing this long drive. The wait time was reasonable and staff is very nice.
We just purchased a new Honda CR-V and were extremely pleased with our sales person Mike "MOMO". He was professional, personable and knowledgeable and very patient in explaining all of the features of the car. Thank you Mike for a pleasant experience.
I bought a 2020 Honda Civic sport, Raffi Martinian the sells man helped me a ton! He’s really great guy and was able to work a price with me to be able afford this car. He was extremely informative and very patient with me. Thanks again Raffi!
Driver door had many dark fingerprints on the outside. Had to clean it myself. Long time waiting and no shuttle in operation. Repair job well done.
I have been a satisfied customer with Norm Reeves for several years. I have complete confidence with the Sales and Service. Would not consider another Dealer
Friendly, open, professional - these are just some of the qualities I experienced when transacting business several times with Ray and the Norm Reeves Honda Irvine management team. In a time where sales personnel are hard pressed to make sales before actually delivering a positive customer service experience, this simply isn't the case at this dealership. In addition, they were the only dealership versed in properly structuring a "one pay lease", without any hassle. The stark contrast in this dealership and Ray's ability to deliver beyond expectation, makes me wonder why any other dealers are in ...
EJ was extremely polite and courteous. Would definitely exclusively go back to him and refer to friends and family. Love Love my new hybrid, it’s self charging which makes it so convenient.
The folks at Norm Reeves were courteous, professional, attentive, and thorough. They kept me informed of the status of my service and got me on my way as promised. This is a dealership that I trust to do work that needs to be done to keep my driving safely. Thank you!
Dear Mike Momo, I recently purchased my daughter's first car, a 2020 CR-V EX, from your dealership and I couldn't be happier. The courtesy and professionalism that we both received throughout the process was excellent. Your knowledge made the sale flawless and we appreciate it. It is people like you that makes today's buyers tomorrow's repeat customers. I will definitely be recommending you and the dealership to family and friends. Gabriel Sojian Fountain Valley, CA
Welcome to Norm Reeves Auto Group
Finding your dream car is an exciting process, especially with so many models to choose from. And whatever make you’re interested in, reaching out to one branch of dealerships will make your car search process much easier.
Our Norm Reeves Superstores may run the gamut of vehicles, but they have one common goal: customer satisfaction. It doesn’t matter if you’re still searching for a car, are ready to buy, or need service, we’ll work hard to leave you feeling happy and confident with your time spent at one of our dealerships.
Learn more about all the services we offer to drivers like you throughout Los Angeles, San Diego, and Orange County, and contact us if you have any questions.
About Our Dealerships
Our Norm Reeves Dealerships consist of seven brands including Honda, Ford, Lincoln, Hyundai, INFINITI, Toyota and Volkswagen. With the arrival of the new Norm Reeves Honda Superstore Vista, Norm Reeves will now consist of 13 dealerships in seven convenient locations.
Aside from offering lots of places to find the perfect ride, we want to instill the fact that we put you, the customer, first. In fact, we do this from day one. We also offer super prices at a super selection, have a price protection guarantee, and ensure that your satisfaction matters.
Plenty of New & Used Models for Sale
Our inventories are extensive, with new and used models from makes like; Honda, Ford, Volkswagen, Toyota, Hyundai, Lincoln, and INFINITI.
With so many options to choose from, we want to make the search process as easy as possible. All you need to do is check out our inventory online, using the search filters to narrow down by make, model, and year. Not only will you find more info about the vehicle itself, but you’ll also see which of our dealerships has it in stock.
And once you find a vehicle of interest, you can always contact the dealership for a test drive. We’ll get you behind the wheel, go over the car’s features, and answer any questions that you may have.
